Technical Project Manager

Persistent Systems Limited; Chennai District; Hybrid; INR 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Group term life insurance

Personal accident insurance

Mediclaim hospitalization

Hybrid work model

Long service awards

Job summary

Persistent Systems Limited is seeking a Technical Project Manager with 6–8 years of experience to oversee end-to-end project execution from initiation to closure. You will gather requirements with business and technical stakeholders, translate them into actionable plans, and coordinate with product owners, developers, and offshore teams.

You will generate operational reports for Contact Center operations and drive data-driven decisions.

Qualifications

• 6 to 8 years of experience in technical project management, project delivery, reporting, analytics, or related roles.
• Hands-on experience with Rally, Smartsheet, Excel, PowerPoint, Snowflake and at least one BI tool.
• Excellent presentation, communication, organization, attention to detail, time management and executive presence.

Responsibilities

• Oversee end-to-end project execution, ensuring deadlines, deliverables, and established plans are met.
• Conduct extensive requirements-gathering sessions with business and technical stakeholders and convert needs into actionable plans.
• Collaborate with product owners, developers, offshore teams, business partners, customers, and leadership.
• Create, prepare, review, and distribute reports, including end-to-end operational reporting for Contact Center operations.
• Analyze data, metrics, and formulas in Excel and use Snowflake and BI tools to support reporting and decision-making.
• Prepare clear PowerPoint presentations and communicate project, reporting, risk, and delivery updates to leaders.
• Make revisions and improvements throughout the reporting cycle based on stakeholder feedback and changing requirements.
• Identify delivery risks early and proactively communicate when timelines, dependencies, or deliverables are at risk.
• Manage priorities, pivot between topics, solve problems, and set boundaries diplomatically under business pressure

Skills

Requirements gathering

Stakeholder management

Communication

Presentation

Data analysis

Cross-functional collaboration

Education

Bachelor’s degree in CS/IT/Engineering/Data Science

Tools

Rally

Smartsheet

Microsoft Excel

PowerPoint

Snowflake

BI tools

Job description

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

We are looking for a Technical Project Manager with 6 to 8 years of experience to oversee project execution from initiation through closure. The role requires technical expertise to work effectively with product owners and developers, translate information for business partners and leadership, and drive successful outcomes across multiple business areas.The ideal candidate will be highly responsive and organized, with strong stakeholder and customer collaboration skills. The role includes requirements gathering, execution planning, strategic coordination, reporting, data analysis, risk communication, and continuous improvement throughout the project and reporting lifecycle.

• Role: Technical Project Manager
• Experience: 6 to 8 Years
• Job Type: Full Time Employment

What You'll Do:

• Oversee end-to-end project execution, ensuring deadlines, deliverables, and established plans are met
• Conduct extensive requirements-gathering sessions with business and technical stakeholders and convert needs into actionable plans
• Collaborate with product owners, developers, offshore teams, business partners, customers, and leadership
• Create, prepare, review, and distribute reports, including end-to-end operational reporting for Contact Center operations
• Analyze data, metrics, and formulas in Excel and use Snowflake and BI tools to support reporting and decision-making
• Prepare clear PowerPoint presentations and communicate project, reporting, risk, and delivery updates to leaders
• Make revisions and improvements throughout the reporting cycle based on stakeholder feedback and changing requirements
• Identify delivery risks early and proactively communicate when timelines, dependencies, or deliverables are at risk
• Manage priorities, pivot effectively between topics, solve problems, and set boundaries diplomatically under business pressure

Expertise You'll Bring:

• 6 to 8 years of experience in technical project management, project delivery, reporting, analytics, or related roles
• Hands-on experience with Rally, Smartsheet, Microsoft Excel, PowerPoint, Snowflake, and at least one BI tool
• Strong reporting and data analysis skills, including understanding of metrics, formulas, and data-driven insights
• Excellent presentation, communication, organization, attention to detail, time management, and executive presence
• Strong stakeholder empathy with the ability to work independently and within cross-functional and offshore teams
• Experience in enterprise data warehousing and analytics, cloud data platforms, data migration, data quality programs, big data, or regulated domains is preferred
• Regular proficiency in enterprise-approved AI tools such as GitHub Copilot and Microsoft 365 Copilot, with the ability to apply AI-assisted practices to documentation, data analysis, troubleshooting, delivery, testing, and operational support
• Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, or a related technical discipline
• An equivalent combination of education and relevant work experience may be considered
• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”