Technical Product Owner

IBM; Maharashtra; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

IBM Finance & Operations is seeking a Senior Salesforce Product Owner to align backlog with business strategy, translate needs into user stories, and drive agile delivery. You will partner with product management and stakeholders to ensure value-driven development and robust acceptance criteria.

Ideal candidates bring 8+ years of experience in product ownership or business analysis within Agile/Scrum, Salesforce expertise, and strong communication skills to influence decisions across functions.

Qualifications

• Proven Salesforce experience.
• 8+ years of progress ive work experience with 3+ years in Product Ownership or Business Analysis, Agile/Scrum preferred, Jira proficiency.
• Strong business analysis including requirement refinement, process analysis and solution design.
• Ability to identify and solve problems in sales planning processes.
• Prioritization skills to balance development work against product management expectations.
• Ability to resolve conflicting priorities and communicate insights to stakeholders.
• Demonstrated ability to quickly learn and adopt new technologies.
• Ability to work independently to adapt to changing business priorities.
• Strong communication, presentation, organizational, time management and interpersonal skills.
• Highly self-motivated and proactive in stakeholder engagement to drive clarity.

Responsibilities

• Create, refine, and maintain the product backlog with prioritized requirements.
• Refine business requirements, split features into stories and tasks.
• Define acceptance criteria and ensure team understanding of the 'what'.
• Mentor development team members in problem solving and understanding.
• Share understanding to align team efforts with strategic goals.
• Translate business needs into actionable user stories and requirements.
• Participate in Sprint Planning and backlog refinement for high-quality output.
• Collaborate with Enterprise Architects and DevOps to align with best practices.

Skills

Salesforce experience

Jira

Product Ownership

Business Analysis

Agile/Scrum

Tools

Salesforce Experience Cloud

Salesforce CPQ

Loyalty Management

Rebates Management

Salesforce CLI

Scratch Orgs

DevOps (GitHub Actions/Azure DevOps/Jenkins)

Copado

Flosum

Gearset

AutoRABIT

Certified Scrum Product Owner

Job description

Introduction

At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.

Introduction

At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.

Your Role And Responsibilities

In this role, you will work closely with product management and business stakeholders, ensuring that system functionality aligns with business needs and strategic objectives. You will be responsible for ensuring the team's backlog is healthy and aligned with the product management roadmap, and that the development team has the context necessary to deliver successfully.

What You Will Do

• Responsible for creating, refining, and maintaining the product backlog, a list of requirements
• Refine business requirements, split features and epics into stories or tasks
• Define acceptance Criteria and ensure that the team understands the "what" to work on
• Mentor development team members in problem solving & understanding
• Communicate shared understanding to align team's efforts towards overall strategic goals
• In collaboration with product management, actively gather and understand business needs, translating them into actionable user stories and requirements
• Actively participate in Sprint Planning & backlog refinement to ensure the team delivers high-quality and valuable work
• Collaborate with stakeholders (e.g., Enterprise Architects, DevOps team) to ensure team aligns with best code development & deployment practices

Required Technical And Professional Expertise

• Proven Salesforce experience
• 8+ years of progressive work experience with 3+ years in a Product Ownership or Business Analysis role, preferably in an Agile/Scrum environment, proficiency with Jira
• Strong business analysis skills including requirement refinement, process analysis & solution design
• Ability to identify and solve problems related to sales planning processes
• Strength in prioritizing development work while managing product management expectations
• Ability to resolve conflicting priorities and communicate key insights from multiple sources (e.g., business feedback, technical discussions, community input) to stakeholders and leadership
• Demonstrated ability to quickly learn & adopt new technologies
• Ability to work independently to meet shift in business priorities
• Solid communication, presentation, organizational, time management, and interpersonal skills
• Highly self-motivated and proactive in engaging stakeholders to drive clarity and alignment

Preferred Technical And Professional Experience

• Understanding of Partner Relationship Management process and best practices
• Experience with Salesforce Experience Cloud
• Experience with Salesforce CPQ, Loyalty Management, Rebates Management
• Experience with the deployment of Salesforce metadata using the Salesforce Command Line Interface (CLI)
• Experience using Salesforce Scratch Orgs for Salesforce development
• Experience with DevOps automation using one of the following or equivalent: GitHub Actions, Azure DevOps, Jenkins
• Experience with at least one commercial Salesforce DevOps tool: Copado, Flosum, Gearset, AutoRABIT, or equivalent
• Certified Scrum Product Owner