Product Owner

RingCentral; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A global leader in communications solutions is seeking a Product Owner to drive efficiency and enhance CRM platforms. The ideal candidate will have 6-9 years of experience in product roles, excel in problem-solving, and have a strong understanding of Salesforce and Agile methodologies. Responsibilities include defining product strategy, collaborating with teams to gather requirements, and managing the product backlog. This is an exciting opportunity to join a dynamic team and influence product development.

Qualifications

• 6 to 9 years of experience as a Product Manager or Product Owner.
• Exceptional communication and negotiation skills.
• Proficient in Agile methodologies and product management practices.

Responsibilities

• Define and communicate the product vision and strategy for applications.
• Collaborate with stakeholders to collect requirements and propose solutions.
• Take ownership of the product backlog and establish acceptance criteria.

Skills

Problem-solving

Analytics

Business sense

Technical innovation

Communication skills

Negotiation skills

Agile methodologies

SOQL data extraction

Tools

Salesforce

Lightning Design System

Job description

It’s not everyday that you consider starting a new career challenge.

RingCentral, Inc. (NYSE: RNG) is a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows.

We’re a $2.50 billion company that’s growing at 30+% annually and we’re expanding our Engineering Team to make sure we stay ahead of the competition. RingCentral is headquartered in Belmont, California, and has offices around the world.

We're searching for a Product Owner who excels in problem-solving, analytics, and possesses a keen business sense along with a knack for technical innovation. Join our dynamic team to play a pivotal role in developing Salesforce applications, driving efficiency, and transforming the company’s CRM Platform. The successful candidate will collect and define project requirements within the existing product line, oversee development teams from a product perspective, and lead implementation.

What You'll Do:

• Define and communicate the product vision and strategy for lead processing, quoting and contract management applications.
• Collaborate with business stakeholders and technical teams to collect requirements, propose solutions and prioritize delivery of new features.
• Take proactive measures to address discrepancies in requirements.
• Partner with the UX team to enhance customer experience by improving discoverability and ease of use.
• Work closely with technical teams to define functional requirements and implementation specifications.
• Develop and maintain comprehensive product documentation.
• Create and refine user stories, and estimate levels of effort.
• Take ownership of the product backlog.
• Establish acceptance criteria and lead sprint demo sessions.

What We Need From You:

• 6 to 9 years of working experience in a Product Manager or Product Owner roles.
• Proficiency in leading project delivery, managing risks, and making essential trade-offs.
• Exceptional communication and negotiation skills.
• Knowledge of UX design principles, including usability, accessibility, user research methodologies, and interaction design.
• Strong understanding of the Salesforce platform, with a focus on Sales Cloud and Lightning Design System.
• Proficiency with Agile methodologies and product management practices.
• Experience in extracting data using SOQL, analyzing it, and making data-driven decisions is highly desired.
• Holding active Salesforce certifications, such as Administrator, Business Analyst, and Consultant, is beneficial.