Technical Product Owner

Sova Health; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Sova Health, a leading D2C preventive healthcare company in India, seeks a Technical Product Owner to bridge business strategy and technology execution for its internal CRM and operational platform. You will work closely with Operations, Sales, Clinical, and Engineering teams to shape the product roadmap and deliver customer-centric solutions.

Ideal candidates bring 4–8 years in software or product roles, strong technical depth, and the ability to translate complex requirements into actionable

Qualifications

• 4-8 years of overall experience in Software Engineering, Product Management, or Product Ownership with prior experience as a Software Developer or Full Stack Engineer.
• Experience building CRM, workflow management, healthcare, SaaS, or customer lifecycle products from 0 to 1.
• Experience managing internal products used by multiple business functions and strong understanding of software architecture and system design.

Responsibilities

• Own the product roadmap for Sova's internal CRM and operational systems.
• Define product vision, priorities, and success metrics.
• Write clear user stories, acceptance criteria, and technical requirements.
• Prioritize features based on business impact, technical feasibility, and customer value.
• Collaborate with Operations, Sales, Customer Success, Clinical, Marketing, and Leadership teams to gather requirements.
• Translate business needs into actionable technical specifications.
• Communicate product decisions, trade-offs, and timelines to stakeholders.

Skills

CRM development

SaaS products

Agile

API knowledge

Stakeholder management

Job description

About Sova Health

Sova Health is a leading D2C preventive healthcare company focused on transforming personalized wellness through science, data, and AI. Our mission is to build India s most trusted precision health platform by delivering tailored health solutions that drive measurable outcomes.

Role Overview

As we scale, we are investing in building our own internal technology ecosystem, including a custom CRM and operational platform that will become the backbone of our customer, clinical, and operational workflows.

We are looking for a Technical Product Owner who can bridge business strategy and technology execution. This role is ideal for someone who began their career as a Software Engineer or Developer and has since transitioned into Product Management or Product Ownership.

The ideal candidate combines strong technical depth with product thinking and is capable of making informed decisions on architecture, scalability, integrations, and product prioritization.

Key Responsibilities

• Own the product roadmap for Sovas internal CRM and operational systems.
• Define product vision, priorities, and success metrics.
• Write clear user stories, acceptance criteria, and technical requirements.
• Prioritize features based on business impact, technical feasibility, and customer value.
• Collaborate with Operations, Sales, Customer Success, Clinical, Marketing, and Leadership teams to gather requirements.
• Translate business needs into actionable technical specifications.
• Communicate product decisions, trade-offs, and timelines to stakeholders.
• Act as the primary liaison between business teams and engineering teams.
• Define product KPIs and reporting requirements.
• Analyze user behavior, workflow efficiency, and operational performance.
• Use data to drive prioritization and product improvements.
• Continuously optimize internal systems based on business needs and user feedback.

Qualifications & Experience

• 4-8 years of overall experience in Software Engineering, Product Management, or Product Ownership with prior experience as a Software Developer or Full Stack Engineer
• Experience building CRM, workflow management, healthcare, SaaS, or customer lifecycle products from 0 to 1.
• Experience managing internal products used by multiple business functions and strong understanding of software architecture and system design.
• Working knowledge of backend systems, APIs, databases, cloud infrastructure, and integrations.
• Ability to read and understand code, even if not coding full-time.
• Familiarity with modern web application architecture and development practices.
• Experience working with engineering teams in Agile environments.
• Excellent communication and influencing skills.
• Ability to simplify complex technical concepts for non-technical stakeholders.
• Comfortable working in fast-paced startup environments with ambiguity and evolving priorities.

Skills:

• Management
• Operational strategy
• Stakeholder management
• Go-to-market strategy
• Business strategy
• Risk assessment
• Stakeholder engagement
• Compliance,
• P&L management
• Market analysis
• Team collaboration
• Problem-solving

Success Metrics

• Lead the design and launch of Sovas internal CRM platform.
• Establish a scalable product development process.
• Create a technology roadmap aligned with business growth plans.
• Improve visibility into customer journeys and operational workflows.
• Build strong alignment between business teams and engineering teams.
• Enable the organization to scale efficiently through technology and automation.

Why Join Sova Health

• Be part of a fast-growing and innovation-led healthcare brand.
• Work at the intersection of science, data, and consumer insights.
• Own high-impact initiatives with measurable business outcomes.
• Shape the future of personalized preventive healthcare in India.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.