Technical Product Owner

Carl Zeiss India (Bangalore) Pvt. Ltd.; Bengaluru; On-site; INR 300,000 - 560,000; Full time

Job summary

ZEISS India is seeking an experienced technical leader to own the architecture and delivery of its global loyalty platforms, spanning B2B rebates, tier programs, and B2C points systems.

You will translate business needs into epics and features, drive API-driven integrations with ERP, CRM, e-commerce, and data platforms, and lead Agile teams to deliver scalable, compliant solutions across a global organization.

Qualifications

• Strong technical background with cloud platforms, microservices, APIs, and event-driven architecture.
• Experience integrating ERP, CRM, e-commerce, and data platforms.
• Deep knowledge of B2B/B2C loyalty models and incentives.
• Hands-on Agile experience and Azure DevOps.

Responsibilities

• Own the technical vision and architecture of the global loyalty platforms.
• Design and implement loyalty solutions for B2B: rebates, bundles, tier programs; B2C: points, wallets, promotions.
• Translate business needs into epics, features, and user stories with APIs and data flows.
• Define end-to-end system flows for loyalty journeys (accrual, redemption, settlement, engagement).
• Ensure seamless integration with ERP, CRM, e-commerce, pricing engines, and order management systems.
• Design scalable data models and tracking frameworks for high-volume data and complex B2B logic.
• Own and prioritize the product backlog, balance feature delivery, tech debt, and stability.
• Lead Agile development and act as the technical interface between engineering and business.
• Define and execute testing strategies, ensuring quality of APIs and financial calculations.
• Manage releases, deployments, and platform operations with high availability.
• Ensure GDPR, IT security standards, and financial governance compliance.
• Support data analytics, reporting, and customer segmentation initiatives.

Skills

Cloud architecture

Microservices

APIs

Event-driven

ERP integration

CRM integration

E-commerce

Data platforms

Loyalty knowledge

B2B loyalty

B2C loyalty

Agile

Azure DevOps

Cross-functional teamwork

Technical leadership

Communication skills

Information security

GDPR

Tools

Azure DevOps

Job description

ZEISS in India ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics. ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS' success story in India is continuing at a rapid pace. Further information at ZEISS India.

• Own the technical vision and architecture of the global loyalty platforms, ensuring scalability, performance, and integration across systems
• Design and implement loyalty solutions for: B2B: rebates, bonus schemes, tier programs, contract-based incentives B2C: points systems, digital wallets, promotions, and personalized engagement
• Translate business needs into technical epics, features, and user stories, with strong focus on APIs, system integrations, and data flows
• Define end-to-end system flows (frontend & backend) for loyalty journeys (accrual, redemption, settlement, engagement)
• Ensure seamless integration with ERP, CRM, e-commerce, pricing engines, and order management systems
• Design scalable data models and tracking frameworks for both high-volume consumer data and complex B2B financial logic
• Own and prioritize the product backlog, balancing feature delivery, technical debt, and platform stability
• Lead Agile development and act as the key technical interface between engineering and business stakeholders
• Define and execute testing strategies, ensuring quality of business rules, APIs, and financial calculations
• Manage releases, deployments, and platform operations, ensuring high availability and reliability
• Ensure compliance with GDPR, IT security standards, and financial governance requirements
• Support data analytics, reporting, and customer segmentation initiatives

• Strong technical background in cloud platforms (Azure/AWS), microservices, APIs, and event-driven architecture
• Experience with system integrations across ERP (e.g., SAP), CRM, e-commerce, and data platforms
• Ability to design scalable architectures, data models, and complex rule engines
• Deep understanding of B2B loyalty models (rebates, contract pricing, volume incentives)
• Knowledge of B2C loyalty mechanics (points, promotions, wallets, subscriptions, engagement tools)
• Hands-on experience in Agile methodologies (Scrum/Kanban) and tools like Azure DevOps
• Strong product mindset combining customer-centric thinking with technical decision-making
• Excellent communication skills, with the ability to translate complex technical concepts into business language and vice versa
• Experience working with cross-functional global teams (Sales, Marketing, Finance, IT)
• Knowledge of IT security, identity & access management, and data privacy (GDPR)
• Experience in ophthalmic/optical or manufacturing environments is a strong plus

Step out of your comfort zone, excel and redefine the limits of what is possible. That is just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.