Technical Operations Manager

Sodexo; Thane; On-site; INR 450,000 - 900,000; Full time

Job summary

Sodexo India Services Private Limited is seeking a Subject Matter Expert Lead for Region to oversee FM platform technical services. The role involves acting as a single point of contact in forums and meetings, guiding the technical aspects of maintenance, and facilitating cross-functional support across FM services.

The candidate should bring deep electro-mechanical maintenance experience, familiarity with Maximo, and a willingness to travel across India to fulfill responsibilities and train

Qualifications

• 12–15 years hands-on experience in operation and maintenance of electro-mechanical utilities.
• Experience in manufacturing/FM industry is preferred.
• Willing to learn new application technology tools.

Responsibilities

• Be the SPOC of FM platform in forums/meetings internal and external.
• Act as Subject Matter Expert in Technical services within FM.
• Learn the soft services business of FM and support the Segment FM business as required.
• Support capability presentations, scoping of technical requirements, and solution making.

Skills

MS Office

Maximo

Electrical engineering

Mechanical engineering

Travel willingness

Education

Diploma in Electrical/Mechanical engineering

Tools

Maximo

Job description

Sodexo India Services Private Limited is a global leader in Quality of Life services, providing integrated food and facility management solutions to a diverse range of corporate, healthcare, and educational institutions. Operating across the country, the company manages complex service ecosystems that enhance employee productivity and well-being. With a massive operational footprint, Sodexo combines global expertise with local insights to deliver sustainable, tech-enabled service models that support the infrastructure of India's leading organizations.

JOB DESCRIPTION

Title - SME lead at Region

Reporting to - Head SME group

SO Function - FM Platform

Org. Structure - A flat structure with no assistants. Each SME is expected to carryout tasks as provided below

Qualification

• Degree or Diploma in Electrical or Mechanical engineering with 12- 15 years hand on experience in Operation and Maintenance of Electro mechanical utilities

Work experience in manufacturing / FM industry

• Good knowledge in modern maintenance techniques
• Good knowledge in MS office and knowledge on Maximo would be an added advantage
• Willing to learn to learn the new application technology tools
• Willing to travel across India on request
• Should be able to take up the task and execute independently.

Duties and Expectations

• Be a SPOC of FM platform in various forums/ meetings internal and external as required.
• He or she is the Subject matter expert in Technical services which is part of FM services
• He or She is expected to learn the soft services business of FM and support the Segment FM business as required
• Business development support for Capability Presentation, scoping of technical requirement and help for solution making
• Mobilization support by helping transition team to develop maintenance and process and train the operations team
• Support deployment of Sodexo global tools for FM like AMF, Maximo, SSF and other tools deployed by Global team from time to time.
• Regular operation support by site visit to address specific concerns, Technical audit and training
• Coordination with vendor / SCM for AMC management

Carry out Thermography audit at sites on requirement