Technical Manager - VR Mall

Cushman & Wakefield; Surat; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Cushman & Wakefield in Surat, Gujarat, seeks an experienced facilities operations lead responsible for maintaining and improving service level performance of the site while upholding high standards of safety and compliance.

The role focuses on managing the technical team and overseeing activities across UPS, lighting, power distribution, HVAC, DG operations, and related systems, with emphasis on cost control and vendor management.

Job description

Role & responsibilities

Responsible for maintaining and continuously improving the service level performance of operation, whilst maintaining a high standard of service in accordance with the requirement Key Responsibilities

• Responsible for managing and leading Technical Team
• Should oversee the operation in regard to technical activities (UPS, Lighting, HT & LT Power Distribution, New installations, DG Operations, HAVC system, STP, OWC, Gas Bank, HSD Yard, Elevators, Escalators, etc.,)
• Ensuring EHS guidelines are implemented in all phased of technical activities performed
• Responsible for all assets, tools and tackles in the property
• Should have cost conscious approach towards consumable consumption
• Should be innovative and should be able to give new ideas
• Should have good negotiation skills with vendors/service providers
• Conduct facility and EHS related trainings to the teams / vendors & Service providers
• Should be able to quickly mobilize resources to meet the ever-changing demands
• Should be able to coordinate with the client and occupiers for building related matters
• Reporting to the client on daily and weekly basis
• Conducting compliance audits periodically and ensure system readiness anytime for any external audit
• Able to lead, guide and motivate for entry level & middle level employees
• Maintaining relationship with vendors/service providers that they are reliable and cost effective.
• Make Daily Reports of Attendance, Complaints & Closure Status Report, Consumable Report, and Incident Report & Clients Meeting Tracker.
• Handling occupier queries and resolving them in a professional manner.
• Ensure all operational and safety procedures are properly followed.
• Inspect and approve staff work performance.
• Demonstrate leadership and training to staff.
• Communicate effectively to staff.
• Maintaining healthy relationship with client
• Supporting Sr. Property Manager for site deliverables
• Occupier retention and timely renewal
• Ensuring CAM charges are minimal and consistent efforts in reducing the same
• Ensuring cost saving initiatives are implemented at all phases of the technical activities performed
• Supporting Sr. Property Manager in planning and execution of shut-down