Technical Executive-
The Engineering Operation executive must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
- Ensuring that all electrical equipment (Transformers, UPS, DG, Electrical panel, lift & control drawing) operation and maintenance· Ensuring that all the Critical Area’s & Critical equipment are under service regularly.
- EHS standard knowledge is required & safety rules to be followed as per the work condition.
- Establish Engineering & Operational procedures and roll out the same for site staff· Establish contacts with the local authorities on facility-related issues and maintain the relationship. Responsible for all legal & authority-related compliances pertaining to facility & engineering systems.
- Carries Technical Audits for all installations at periodical intervals.
- Responsibility for smooth operations of all Mechanical, Electrical, pertaining to the facility engineering operation area
- Responsible for the planning of a critical spares list for all installations as per the manufacturer’s recommendations and inventory.
- Responsible for the development of all maintenance-related schedules and shutdowns in consultation with Clients / OEMs.
- Periodically inspect the logbooks, checklists and PPM schedules for better management of Engineering systems
- Work towards the 'ZERO' downtime and set up the practices to ensure the delivery of seamless service to Clients.
- Responsible for ensuring compliance on availability of all statutory obligations such as CEIG, Fire, Lift, Explosives, and stability certificate
- Assume the responsibilities of AFM, as and when required.
- Implement Energy cost-saving programs to reduce the cost of utilities.
- Handle small renovation projects from initiation to completion. Little knowledge in Projects management is essential.
- Reporting:
- Responsible for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects, etc.,
- Energy management, saving opportunities, risk management & engineering systems audits.
- Responsible for ensuring OEM trainings.
- Responsible for all Admin support for M&O team
- Coordinate with client & M&O team Ops Capital projects & Monthly Ops capital tracker need to be share to CS
Customer Service / Client Relationships:
- Provide superior customer service
- Ensure based on monthly meeting feedback from client sessions is recorded and actioned to the satisfaction of the end user.
- Pro-actively manage Client expectations ensuring that the service levels are maintained.
Report:
- Responsible for Preparation Daily, weekly, Monthly, Quarterly & Yearly reports.
Training:
- Actively participate in all planned client training activities.
- Ensure my development training minimum 5 Nos should be attended.
Employee Key Competencies & Key Performance Measures:
- Refer to the Individual Performance Agreement (IPMP) for Key Performance Measures.
- Ensure the KPI Targets for the Account are met
- Interpersonal skills with a strong client focus.
- Strong Technical comprehension and experience with performance-based service contracts and vendor management both soft and technical
- Knowledge of local occupational safety requirements
- Ability to work within a budget
- Demonstrated initiative
- Strong written and oral communication skills.
- Ability to solve problems
- Experience required for as mentioned below at least 3 years in facility management ITI- 10 years.
- Diploma – 5 years, BE- 3 years total years of experience
- Candidate preferred with industrial experience with minimum of 2 years
- Good English communication & interpersonal skills along with local language preferred
- Good knowledge in MS office & mail communication
- Team player & quick learner attitude
- Customer service focus
- Committed execution capability and should have sound knowledge in handling vendors