Technical Manager Technical Penukonda / Greater Noida

Manlift Middle East LLC; India; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Fuel Reimbursements

Career opportunities

Laptop and mobile phone

21 working days annual leave

Job summary

Manlift Middle East LLC is seeking a Manager Technical to oversee Engineers and technicians who maintain Mobile Elevating Work Platforms (MEWPs). This role requires a minimum of 10 years of experience and at least 5 years in a managerial position, emphasizing operational efficiency and quality standards.

Ideal candidates are analytical thinkers with strong leadership skills and proficiency in multiple languages. Benefits include fuel reimbursements, career growth opportunities, and a provided laptop and mobile phone.

Qualifications

• Minimum 10 years of experience with at least 5 years in a Managerial/Supervisory role.
• Experience in the MEWP, earthmoving equipment, Gen set industry, material handling equipment is necessary.
• Leadership and Supervisory skills.
• Fluent in English, Hindi; local language an advantage.

Responsibilities

• Manage and coordinate Engineers/technicians for repair and maintenance activities.
• Ensure operational efficiency and quality standards are met.
• Monitor and manage field service complaints and resolutions.
• Plan and allocate activities in relevant systems.
• Direct technicians in electrical and mechanical repairs.

Skills

Analytical Thinking

Solutions Orientation

Thoroughness

Flexibility

Stress Management

Communication

Education

Graduate/Postgraduate or diploma in Engineering (Electrical/Mechanical/Automobile)

Tools

MS Office

Job description

Manages & coordinates Engineers/technicians engaged in maintaining, servicing, and repairing Manlift Mobile Elevating Work Platforms (MEWPs) & related equipment. Drives the efficient execution and monitors the performance of the Manlift wide maintenance strategy, spare planning, standards, processes, policies, and tools to optimize the availability for rental of all machines that are presented in safe, reliable and esthetically in good condition.

Your role as a Manager Technical

• Manages the Workshop, yard and related cells (first check, repair line, painting denting, fabrication, Washing and ready line) to support operational efficiency in the Manlift “Rental cycle”, Safety, Health, Environment and Quality standards, and customers’ expectations.
• Manages the field service complaint resolution and closure to support customer satisfaction and enhance product reliability.
• Planning, performing and discharging the activities as Workshop Manager role assigned in Insync, NetSuite, Insphire and other systems.
• Planning, assigning, monitoring and completing the activities in the Insync system related to first check, repair line, field services and workshop related activities.
• Planning the machine repair activity according to First check, Tech fleet availability, and Commercial order and according to KPI goal.
• Manages the MEWP “field service” and “breakdowns” with efficiency and within KPI goals.
• Ensures that work procedures meet or exceed rental desk, operational and customer demands, including requirements in line with KPI’s and continuous improvement goals and targets.
• Monitoring and completing preventive maintenance of Manlift India Fleets.
• Spare and consumption planning according to First check report, Repair requirement, Preventive maintenance schedule and Site breakdown report.
• Directs technicians/engineers in Electrical, Electronic, Mechanical, Hydraulic, Maintenance, and Repair of machinery and equipment.
• Assists Engineer/Technician in diagnosing malfunctions in machinery and equipment.
• Directs Engineer/Technician engaged in dismantling, assembling, and installations on MEWPs.
• Monitors and controls the requisitions and uses of spare parts efficiently, including good fault diagnosis prior to part replacement.
• Guides others on testing, calibrating, and programming equipment for adjustment and diagnosis of machine functions within set parameters as provided by Manlift.
• Estimates job hour requirements for completion of job assignments and develops these into standardised labour and process times.
• Follows and interprets company policies and procedures, ensuring Technicians/Engineers and direct reports understand and follow them.
• Ensures correct use, efficient storage and security of all technical department tools and equipment.
• Interprets specifications & job work orders to Technicians/Engineers, and assigns duties.
• Recommends measures to continuously improve maintenance methods, equipment performance, and quality of work.
• Suggests improvements in working conditions and equipment use to increase workshop efficiency.
• Carrying out skill and competency mapping of Engineers and Technicians, identifying training requirements based on assessment.
• In conjunction with the Country Operations Manager, defines/approves and monitors annual budgets, plans, and goals for the Technical Department (including training budgets).
• Consults with the Depot Manager/OH to coordinate activities of individual departments.
• As needed performs activities of supervised Technician/Engineers.
• Prevents cannibalization of equipment at the depots.
• Maintenance of sales and sold equipment “Maintenance Agreements” managed by Workshop Manager/Technical Manager in conjunction with the Sales Manager.
• Periodic reporting to the Depot Manager and Country Operations Manager provided in a timely manner, including all direct reports performance appraisals.
• In conjunction with HR/OH, effectively onboard new employees.
• Works within the organization’s “Code of Conduct”, “SHEQ”, “Operational Excellence”, “Maintenance Policy”, relevant OEM procedures and ISO standards.
• In conjunction with the “TMW” champion conducts “Supplier Evaluations” bi-annually for top 20 suppliers and critical-to-task suppliers.
• Country Operations Manager and Depot Manager may assign other duties.
• Works closely with the “TMW” Champion and “SHEQ” Manager to align continuous improvement activities and best practices, including driving and supporting development of Standardized Work.

Your personality makes a difference

• Analytical Thinking
• Solutions Orientation
• Thoroughness
• Flexibility
• Stress Management
• Communication

Experience

• Minimum 10 years of experience with at least 5 years in a Managerial/Supervisory role.
• Experience in the MEWP, earthmoving equipment, Gen set industry, material handling equipment is necessary.
• Leadership and Supervisory skills.
• Enthusiastic and Self‑motivated.
• Team player with excellent communication and people management skills.
• Negotiation skills.
• Computer literate with proficiency in MS Office.
• Fluent in English, Hindi; local language an advantage.

Education

• Graduate/Postgraduate or diploma in Engineering (Electrical/Mechanical/Automobile).

Benefits

• Fuel Reimbursements for commercial, sales, credit control and site technicians who visit customers for business purposes.
• Career opportunities to build your career within Manlift.
• Laptop and mobile phone provided.
• Annual leave: 21 working days off per year (does not include weekends).