Technical Manager Mall

JLL; Ludhiana; On-site; INR 3,500,000 - 5,200,000; Full time

Job summary

JLL is seeking a Technical Manager for Mall operations in Ludhiana. You will oversee daily site operations, ensure compliance with client requirements, and manage electro-mechanical systems, maintenance, and safety. You will lead a team, coordinate with vendors, and drive service quality across facilities.

Responsibilities include implementing PPM, budgeting controls, SLA/KPI monitoring, and interfacing with building management systems and utilities to ensure reliable operations at the mall.

Qualifications

• Fluency in English (written and spoken).
• Strong interpersonal, communication, and analytical skills.
• Proficiency in MS Office and reporting tools.
• Leadership skills with a collaborative and team-oriented approach.

Responsibilities

• Manage mall technical operations including utilities, machines, manpower allocation, and overall security monitoring.
• Prepare and implement planned preventive maintenance (PPM).
• Coordinate with local vendors and technical service providers; monitor daily activities and help desk operations.
• Liaise with client facilitators to ensure high-quality facility management and negotiate vendor pricing.

Skills

Fluency in English

Interpersonal skills

Analytical skills

Leadership

MS Office

Education

Electrical/Mechanical Engineering degree

Tools

MS Office

Job description

Job Description:

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Technical Manager Mall

Property and Asset Management

You will be responsible for managing daily operations at the site. You will be accountable for ensuring that all technical services are as per client’s requirements. All electro-mechanical operations and their repair and maintenance will be in your purview. You would be managing the following:

Key Responsibilities

• Manage mall technical operations including utilities, machines, manpower allocation, and overall security monitoring
• Prepare and implement planned preventive maintenance (PPM).
• Prepare and maintain manpower reports, weekly reports, and other documentation
• Coordinate with local vendors and technical service providers
• Monitor daily activities, manage help desk operations, and liaise with client facilitators to ensure high-quality facility management
• Negotiate pricing with vendors, certify bills for contractors, and execute projects with the in-house engineering team
• Implement process enhancements and quality control techniques
• Operate and manage Building Management Systems (BMS) and interface with HVAC, firefighting, electrical switchgear, and other utilities
• Maintain HT and LT systems, diesel generator sets, power transformers, and electrical panels
• Manage HVAC chiller plants, VRV systems, air handling units (AHU), fan and filter units (FAU), chiller pumps with variable frequency drives (VFD), and cold rooms of various capacities.
• Review the work of subordinate staff and provide guidance when needed.
• Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
• Monitor all mechanical installation work, including sewage treatment plants (STP) and water treatment plants (WTP)
• Oversee industrial kitchen extraction systems, cold rooms, and refrigeration equipment
• Maintain plumbing systems, treatment plants, ring main systems, booster pumps, transfer pumps, sump pumps, and WTP facilities
• Maintain firefighting systems including sprinklers, hose reels, wet risers, and fire pumps (diesel, jockey, and electric) in compliance with government regulations and standards
• Coordinate CCTV systems, public address systems, access control, and video door phone installations and maintenance
• Conducting risk/root-cause analysis in case of system failures and breakdowns and creating corrective /preventive action plan.
• Implementing and administering inventory control programs for purchase of parts and utilisation.

Required Qualifications

• Degree in Electrical / Mechanical Engineering or related discipline
• Minimum 10–15 years of professional experience
• Strong communication skills

Industry Preference

• Mall Operations
• Hotel Management
• Real Estate / Property Management

Skills & Competencies

• Fluency in English (written and spoken).
• Strong interpersonal, communication, and analytical skills.
• Proficiency in MS Office and reporting tools.
• Leadership skills with a collaborative and team-oriented approach.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location:

On-site –Ludhiana, PB

Scheduled Weekly Hours:

48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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