Technical Lead - Mainframe

MainframeMaster; Bengaluru; Hybrid; INR 1,400,000 - 2,200,000; Full time

Job summary

Chubb India is seeking a Technical Lead (Mainframe - Application Support) in Bengaluru (Hybrid) with 10–14 years of hands-on experience in COBOL, JCL, DB2, CICS, and VSAM. The role focuses on billing applications, production support leadership, and mentoring a global team, with openness to learning AI-enabled tools.

The ideal candidate will have strong debugging skills, SQL expertise, and experience with FileAid, Xpeditor, and Abend-Aid, plus familiarity with batch scheduling and ServiceNow for

Qualifications

• Advanced proficiency in COBOL, JCL, DB2, CICS, and VSAM.
• Strong SQL writing and database navigation skills.
• Willingness to learn AI tools and new technologies.

Responsibilities

• Lead mainframe production support with monitoring and incident management.
• Coach team members and coordinate with onshore/offshore peers.
• Investigate root causes and drive preventive actions.

Skills

COBOL

JCL

DB2

CICS

VSAM

Java

WebSphere

Azure

Automation

AI skills

SQL

Tools

FileAid

Xpeditor

Abend-Aid

ServiceNow

Job description

# Technical Lead - MainframeChubbtemporaryBengaluru, India1 viewsPosted May 9, 2026## Job DescriptionJOB DESCRIPTIONAbout ChubbChubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.About Chubb IndiaAt Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. With a team of over 2500 talented professionals, we foster a startup mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.Position Details:Job Title: Technical Lead (Mainframe - Application Support)Location: Bangalore - HybridEmployment Type: Full-time## Requirements & SkillsPosition Summary:We are looking for an experienced Mainframe - Application Support specialist with 10-14 years of hands-on expertise in **COBOL**, **JCL**, **DB2**, **CICS** & **VSAM** to support Billing Applications. The ideal candidate should be open to learning new technologies and AI tools.Mandatory Technical skills:Good to have skills: **Java**, WebSphere, Azure, Automation, AI skillsKey Responsibilities:Qualifications:Core Languages & Systems: Advanced proficiency in **COBOL**, **JCL**, **DB2**, **CICS**, and **VSAM**.Tools & Utilities: Expert skills in debugging and troubleshooting tools such as FileAid, Xpeditor, Abend-AidProduction Control: Experience with batch scheduling toolsChange Management: Proficiency in software configuration tools (service now)Data & Database: Expert at writing complex **SQL** queries and navigating database tools like SPUFIBilling Production Support Lead will help with monitoring assigned task performance, coach team members, and provide feedback to developers and onshore peers.Quality Control: assist in identifying defects and resolve, ensure adherence to quality standards.Problem solving: Act as the first point of escalation for the offshore team and primary contact for business users. Assist with implementing solutions to these problems. Training and Development: Taking advantage of KT documentation to train new staff, cross-train existing team members and assist in supporting skill development.Process Improvement: Suggest and help implement improvements that increase efficiency and improve stability.Investigate root causes for recurring functional issues and propose preventive actions.Analyze business process flows and identify gaps or improvement areas in mainframe applications. Maintain detailed incident logs, RCA (Root Cause Analysis) documents, and functional SOPs.Provide timely updates to users and stakeholders on incident status and resolution.Prepare and share regular reports on incident trends, SLA compliance, and functional health.Document functional issues, resolutions, and workarounds in the knowledge base.Participate in modernization initiatives and explore integration with new technologies and AI tools10-14 years of experience in mainframe application support (**DB2**, **COBOL**, **JCL**, **CICS**, **VSAM**)Strong analytical and problem-solving skillsWillingness to learn and adapt to new technologies, including AI toolsRecommended: **Java**, WebSphere, AzureExcellent communication and teamwork abilitiesExperience in insurance domain is a plus