Technical Lead - M365 & EntraID

Linde@India; Kolkata Metropolitan Area; On-site; INR 1,600,000 - 2,600,000; Full time

Job summary

Linde Global IT Delivery Center in Kolkata, India seeks a Technical Lead to drive Global Governance & Security for Microsoft 365. You will shape how M365 is secured, governed, and evolved, with Copilot governance and enterprise services at the forefront.

The role involves leading architecture, documenting SOPs, enforcing governance practices, and guiding changes around Microsoft updates and Entra ID, supported by strong English communication and 5–10+ years of IT experience.

Qualifications

• Bachelor's degree in computer science, information management systems, or business administration.
• 5 to 10+ years of IT application support and administration experience, including IT project leadership.
• 6+ years operating and maintaining M365 Tenants with L3 admin or solution architect roles.
• 5+ years as Administrator, Cloud Architect, or global development, plus 5+ years PowerShell.
• Excellent English skills, both spoken and written.
• Experience creating technical concepts and driving implementations.
• Good experience with Power BI, Azure Analytics and related data tools.
• Knowledge of Application Access Governance, including graph permissions and Agentic AI permissions.

Responsibilities

• Support, configure, develop, maintain, and monitor M365 Services
• Develop, document and sustain the architecture and processes related to M365 services
• Enforce technical concept documents, SOPs, and best practices for M365 products with a focus on governance, Tenant Management, Security
• Provide governance and technical direction as a technical authority on M365 topics
• Analyze and assess business requirements and solutions in the context of M365 with security at the core
• Handle change management around Microsoft updates to the M365 and Entra ID
• Support services in line with service-level agreements
• Plan and execute Evergreen activities to bring new features into a sustainable service offering
• Support and sustain implementation of Microsoft Purview at Enterprise level including DLP and Sensitivity labels
• Monitor usage of Agentic AI (Copilot/Copilot Studio) including licensing, costs, and security

Skills

M365 governance

Cloud security

Security posture

PowerShell

English proficiency

Architecture design

Governance documentation

M365 governance direction

Data analytics tools

Education

Bachelor's degree in computer science, information management systems, or business administration

Tools

Power BI

Azure Analytics

Microsoft Purview

Entra ID

Graph permissions

Job description

It's about Being What's next. What's in it for you?

The Technical Lead in this position will drive Global Governance & Security Step into a global role shaping how Microsoft 365 is secured, governed, and evolved across Linde. Work at the forefront of cloud security, architecture, and Copilot/AI governance to deliver scalable, enterprise services.

Team

At Linde, employees can enjoy a range of benefits that make the workplace comfortable and enjoyable. These include loyalty offers, annual leave, an on-site eatery, employee resource groups, and teams that provide support and foster a sense of community. These benefits demonstrate Linde's commitment to creating a positive work experience for its employees.

Making an impact. What will you do?

• You will support, configure, develop, maintain, and monitor M365 Services
• And be responsible for developing, documenting and sustaining the architecture and relevant processes related to M365 services
• You will enforce the creation of technical concept documents, SOPs, and best practices for using M365's different line of products with a focus on M365 governance activities, Tenant Management, Security, and security posture
• Also, provide governance and technical direction and acts as a technical authority on topics related to M365 services
• Analyze and assess business requirements and solutions in the context of M365, keeping in mind security as a fundamental part of the solution
• And handle change management around Microsoft updates to the M365 and Entra ID
• You will support services in line with service-level agreements
• You will also work with Evergreen activities, plan, communicate, and perform the necessary steps to take a new feature or product into a sustainable service offering
• Moreover, support and sustain implementation of Microsoft Purview solutions at Enterprise level including DLP and Sensitivity labels
• Lastly, monitoring the usage of Agentic AI based on Copilot/Copilot Studio in the organization including licensing, costs, and security

Winning in your role. Do you have what it takes?

• You must have a bachelor's degree with a major in computer science, information management systems, or business administration and 5 to 10 years+ of experience providing IT application support and administration, including experience leading IT projects
• Along with, 6+ years' experience with the operation and maintenance of M365 Tenants, including roles as L3 administrator or M365 solution architect
• And 5+ years working as Administrator, Cloud Architect or global development also, 5+ years' experience with PowerShell
• Must have is excellent English skills, both verbally and written
• Also, experience creating technical concepts and driving technical implementations
• Good experience with Power BI, Azure Analytics, and in general with tools that allow creation, managing and analysing data
• Lastly, proven knowledge on Application Access Governance, including graph permissions, and Agentic AI permissions

Why you will love working for us!

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde's industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the-art gas processing solutions to support customer growth, efficiency improvements and emissions reductions.

Linde Global Support Services Pvt. Ltd. (LGSS) is a wholly owned subsidiary of Linde, based out of Kolkata, India. It is a Global IT Delivery Center that has been successfully delivering IT Enabled Services to the group companies of Linde, across the world for almost two decades, since 2006. Our goal is to provide and support IT services and solutions that are critical for the operation of the entire group. As part of Linde's core Global IT Team, we cover a wide portfolio of IT services and solutions that ensure the continuous operation of Linde's business across multiple businesses across various geographies, time zones and cultures. The technical teams use their IT skills and experience to maintain and manage the IT applications and infrastructure of the organization.

At Linde Global IT Delivery Center, Kolkata we offer exciting career opportunities to grow and work in leading technologies in a truly global work environment.

Whatever you seek to accomplish, and wherever you want those accomplishments to take you, a career at Linde provides limitless ways to achieve your potential, while making a positive impact in the world. Be Linde. Be Limitless.

For more information about the company and its products and services, please visit linde.com

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Linde Global Support Services Pvt. Ltd acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.