Facilities Director

NTT DATA Services; Bengaluru; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

NTT DATA Services seeks a Facilities Director (12) for India operations to lead facility management across Bengaluru and other sites. You will drive performance metrics, manage teams, and coordinate with procurement, legal, compliance and finance to ensure safe, compliant, and cost-efficient operations.

You will champion sustainability, develop resilience programs, and build strong stakeholder relationships to optimize workspaces, vendor services, and cross-functional delivery.

Qualifications

• Progressive experience in facilities management across multi-location IT/ITES environments.
• Engineering degree required; MBA preferred for leadership & budget oversight.
• Strong leadership, collaboration, and vendor management skills required.

Responsibilities

• Lead and oversee facilities and infrastructure management for India sites.
• Develop and monitor budgets; manage annual operating plan for facilities.
• Coordinate with procurement, legal, compliance, and finance teams; manage vendor relationships.
• Develop performance metrics and dashboards to track progress and identify improvements.
• Champion sustainability initiatives and develop business resilience programs.
• Engage with senior stakeholders to ensure effective workspaces and service delivery.

Skills

Leadership

Facilities management

Budgeting

Vendor management

Stakeholder management

Cross-functional collaboration

Data dashboards

Problem solving

Education

Engineering degree (Mechanical/Civil/Electrical)

MBA

Tools

FM management tools

Job description

Role Overview

Facilities Director (12) operations will be responsible for the teams performance/metrics, manpower planning, defining reporting structure, managing and conducting the day-to-day operational level activities. It also includes employees coaching and development, internal customer satisfaction focus, handling escalations and ensuring team effectiveness by providing leadership for the team.

Position’s General Duties and Tasks

• Facilities and Infrastructure Management:
  Lead and oversee the maintenance and upkeep of the office facilities and infrastructure for India sites
  Ensure compliance with safety, regulatory and legal requirements for the Campuses and multi-tenant locations across India
  Manage FM vendor relationships for the facility related services for India
  Co-ordinate with the procurement, legal, compliance, finance teams
  Provide logistical and administrative support for the organization wide requirements in co-ordination with relevant departments.
  Develop and maintain performance metrics and dashboards to track progress and identify areas for improvement.
  Manage transport services to enhance employee convenience and safety for all India sites
  Build and maintain strong relationships with key stakeholders, including senior management, cross functional teams and external partners.
  Championing Sustainability initiatives for India sites
  Developing Business Resilience programs for India sites

• Facilitate Budget and Finance Management:
  Plan, monitor and manage the budget of the facilities to ensure cost efficiency for India RE operations
  Track and control operational expenditure related to the facilities, procurement and logistics
  Manage the Annual Operating Plan for the India facilities team

• Cross Departmental Coordination:
  Collaborate with internal stakeholders to ensure seamless facility support for various functions
  Streamline the operational efficiency for better delivery across NTTDATA OpCo.
  Work with multiple geographics and Business units to support the Real Estate requirements

In these roles you will be responsible for

Facility Management Operations for India Stakeholders Management Championing Sustainability Initiatives Designing Effective Workspaces Developing Business Resilience programs Compliance Management Promoting Employee Engagement

Requirements for this role include

• Over 12-14 years of progressive experience in facilities management preferably multi location and IT & ITES service organizations with an engineering degree
• Mechanical/Civil/Electrical and MBA from a recognized university
• Exceptional leadership skills with proven ability to collaborate effectively across the departments.
• Strong financial acumen, negotiant skills and budgeting
• Problem solving ability with attention to detail
• Familiarity with technologies, trends in facilities management and digital transformation of facilities.
• Eye for detail, timeliness, and discipline in managing day-to-day operations and projects
• People manager who can inspire the team and build a culture of high performance.
• Vendor Management PMO skills and knowledge of tools, to work on the standardization of the services/offerings, special initiatives et al.
• Graduate in Engineering Electrical or Mechanical with infrastructure creation
• Should have built at least 5 70k sft office space interiors, involved in MEP design and execution.
• Should have coordinated Civil Construction/hands on experience Interior redesign for the existing office spaces Exposure to SEZ, STPI compliances, rules and regulations

Preferences

• Balanced Skill Set: Demonstrates a blend of technical expertise and interpersonal skills, ensuring compatibility with the company's culture.
• Positive Attitude: Maintains a constructive and optimistic outlook in all work-related situations.
• Punctuality: Consistently meets timelines for submissions and project completion, ensuring all deadlines are adhered to.
• Deadline Management: Reliably meets deadlines and delivers high-quality work within the stipulated timeframes.
• Attendance: Regularly comes to the office on time, contributing to a productive work environment.
• Communication Skills: Exhibits strong written and verbal communication abilities, facilitating clear and effective interactions.
• Presentation Skills: Possesses excellent presentation skills, effectively conveying information to various stakeholders.
• Liaison: Capable of liaising with local authorities to ensure compliance and smooth operations.

Required Schedule Availability

Work Days: Monday to Friday, with potential weekend work based on project requirements. Shift Timings: Flexible, depending on the needs of the supported business. Overtime: May be required to work overtime and on weekends as per business demands. Location: All work will be performed at the office site.