Technical Lead

Coforge; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Goldman Sachs in Bengaluru seeks specialists for AppBank, the Run-The-Bank production management organization. The role supports the Firm’s business functions by maintaining production stability and incident response.

You will analyze issues, identify defects, and manage incidents with stakeholders across teams. The role emphasizes automating failures, building run books, and producing health reports to reduce risk and cost.

Qualifications

• Must have strong problem solving in development/production environments.
• Good unix troubleshooting skills and understanding of ETL / batch processes.
• Excellent communication to articulate technical and functional issues to teams and stakeholders.
• Experience with at least one of: Java, C, C++, VB, .NET, ASP or Angular.
• Experience with scripting languages: Shell, Perl, JavaScript or Python.
• Experience with RDBMS: Oracle, DB2, Sybase ASE/IQ.

Responsibilities

• Work with team to analyze and resolve application issues.
• Identify defects, discrepancies, and trends via debugging or log analysis.
• Manage incidents and communicate with users and stakeholders.
• Improve stability and performance by identifying recurring issues.
• Automate failures using tools and machine learning techniques where applicable.
• Identify processes to automate and collaborate with AppBank Engineering.
• Challenge current setups and suggest improvements for reliability.
• Participate in Change management to manage production risk.
• Build/run books to minimize operational errors; improve efficiency.
• Develop reports to track health and performance of applications.
• Willing to learn proprietary technologies as needed.

Skills

Data Structures

Problem Solving

Unix Troubleshooting

ETL / Batch Processing

Communication Skills

Core Languages: Java

C

C++

VB / .NET / ASP / Angular

Scripting: Shell, Perl, JavaScript, or

RDBMS: Oracle

Sybase ASE/IQ

DB2

Education

Degree in Computer Science

Job description

Job Description:

JOB SUMMARY:

Specialists in AppBank, the Technology Division’s “Run-The-Bank” production management organization in Goldman Sachs. Specialist role in the production management function for technologies and systems that support the Firm’s various business functions.

RESPONSIBILITIES:

• Work actively with team members to analyze and resolve application issues
• Identify defects, discrepancies, and trends by ways of code debugging or log analysis
• Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas
• Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly
• Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
• Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them
• Challenge existing application setup, processing and suggest different ways to solve problem or improve stability
• Actively participate in Change management process with view to manage risk in production environment
• Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
• Develop reports that provide trending statistics to track and manage application health and support service performance
• Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre-hire

MUST HAVE SKILLS AND/OR LICESNSES REQUIRED TO PERFORM THE JOB:

• Computer Science concept of Data Structures in practical use cases
• Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
• Good unix trouble shooting skills, Good understanding of ETL / batch Processes and capacity management
• Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
• One of the following Structured or Object Oriented programming languages: Java, C, C++, VB, .NET, ASP or Angular etc.
• One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.
• One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2 OPTIONAL

SKILLS OR QUALIFICATION ( NICE TO HAVE )

• Experience in the Financial Service Industry
• Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud
• Degree in Computer Science