Technical Executive

Crest Property Solutions; Mumbai; Sur place; INR 600 000 - 1 000 000; Plein temps

Résumé du poste

Crest Property Solutions is seeking a Facilities Manager to oversee technical operations of a residential complex, ensuring reliable MEP systems and timely maintenance. You will address resident technical concerns, supervise technicians and ensure safety compliance.

The role involves coordinating vendors, managing AMCs and SLAs, and generating MIS reports while driving cost and energy savings. Strong communication and leadership skills are essential to succeed in this on-site position in Mumbai.

Qualifications

• Diploma or degree in Electrical Engineering or related field.
• Minimum 4+ years of technical facility management experience in residential complexes.
• Strong knowledge of MEP systems, equipment maintenance, troubleshooting and safety compliance.
• Good communication and customer-service skills; experience in vendor negotiation, contract/SLA management, MIS reporting and inventory control.
• Proactive, organized, analytical and adaptable, with team leadership and stakeholder-management skills.

Responsabilités

• Oversee MEP systems, lifts, HVAC and STP; coordinate equipment handover, snag rectification, troubleshooting and preventive maintenance.
• Handle technical queries and complaints within defined TAT, keep residents updated, follow up on feedback and escalated complex issues when required.
• Coordinate vendors for repairs, servicing and spare parts; manage AMCs, LOIs, POs, invoices and SLA compliance; identify cost- and energy-saving opportunities.
• Supervise and train technicians, allocate tasks, support recruitment, issue work permits and ensure safety procedures, regulatory compliance and daily checklists are followed.
• Prepare daily/periodic MIS and management reports; track fuel, power and water consumption; reconcile MEP, pool and STP consumables and maintain stock records.
• Conduct daily site rounds, maintain snag lists, coordinate with project teams, developers, clients, shop owners and residents, and support parking/access-system operations.

Connaissances

Technical FM

MEP knowledge

Leadership

Communication

MIS reporting

Vendor negotiation

Formation

Diploma/degree in Electrical Engineering

Description du poste

ROLE PURPOSE

Oversee technical operations of the residential complex, ensuring reliable MEP systems and facilities, timely preventive maintenance and prompt resolution of resident technical concerns.

KEY RESPONSIBILITIES

• - Technical Operations & Maintenance: Manage MEP systems, lifts, HVAC and STP; coordinate equipment handover, snag rectification, troubleshooting and preventive maintenance.
• - Resident Issue Resolution: Handle technical queries and complaints within defined TAT, keep residents updated, follow up on feedback and escalated complex issues when required.
• - Vendor & Contract Management: Coordinate vendors for repairs, servicing and spare parts; manage AMCs, LOIs, POs, invoices and SLA compliance; identify cost- and energy-saving opportunities.
• - Team Leadership & Safety: Supervise and train technicians, allocate tasks, support recruitment, issue work permits and ensure safety procedures, regulatory compliance and daily checklists are followed.
• - Reporting & Inventory: Prepare daily/periodic MIS and management reports; track fuel, power and water consumption; reconcile MEP, pool and STP consumables and maintain stock records.
• - Site & Stakeholder Coordination: Conduct daily site rounds, maintain snag lists, coordinate with project teams, developers, clients, shop owners and residents, and support parking/access-system operations.

QUALIFICATIONS & EXPERIENCE

• - Diploma or degree in Electrical Engineering or a related field.
• - Minimum 4+ years of technical facility management experience in residential complexes.
• - Strong knowledge of MEP systems, equipment maintenance, troubleshooting and safety compliance.
• - Good communication and customer-service skills; experience in vendor negotiation, contract/SLA management, MIS reporting and inventory control.
• - Proactive, organized, analytical and adaptable, with team leadership and stakeholder-management skills.

KEY PERFORMANCE INDICATORS

Resident satisfaction: minimum 90% - Critical-system uptime: 98% annually - Close 95% of technical complaints within defined TAT; ageing below 5 days - 100% on-time preventive maintenance completion - At least 2 annual energy/cost initiatives targeting 5% operational cost reduction

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.