Technical Executive

Crest Property Solutions Private Limited; Mokokchung; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Crest Property Solutions Private Limited in Mokokchung is seeking a Facility Manager to oversee the residential complex's MEP systems, lifts, HVAC and STP, ensuring timely preventive maintenance and rapid resolution of resident technical concerns.

You will lead technicians, coordinate vendors for repairs and spare parts, manage AMCs and SLAs, track consumption and generate MIS reports, while upholding safety and regulatory compliance. Strong communication and stakeholder management are essential.

Qualifications

• Diploma or degree in Electrical Engineering or a related field.
• Minimum 4+ years of technical facility management experience in residential complexes.
• Strong knowledge of MEP systems, equipment maintenance, troubleshooting and safety compliance.
• Excellent communication and customer-service skills; experience in vendor negotiation, contract/SLA management, MIS reporting and inventory control.

Responsabilités

• Oversee MEP systems, lifts, HVAC and STP; coordinate handover, snag rectification and preventive maintenance.
• Handle technical queries and complaints within defined TAT; update residents and escalate when needed.
• Coordinate vendors for repairs, servicing and spare parts; manage AMCs, LOIs, POs, invoices and SLA compliance.

Connaissances

Technical operations

Vendor negotiation

Contract management

Team leadership

MIS reporting

Formation

Diploma or degree in Electrical Engineering

Description du poste

ROLE PURPOSE

Oversee technical operations of the residential complex, ensuring reliable MEP systems and facilities, timely preventive maintenance and prompt resolution of resident technical concerns.

Key Responsibilities

• Technical Operations & Maintenance: Manage MEP systems, lifts, HVAC and STP; coordinate equipment handover, snag rectification, troubleshooting and preventive maintenance.
• Resident Issue Resolution: Handle technical queries and complaints within defined TAT, keep residents updated, follow up on feedback and elevate complex issues when required.
• Vendor & Contract Management: Coordinate vendors for repairs, servicing and spare parts; manage AMCs, LOIs, POs, invoices and SLA compliance; identify cost- and energy-saving opportunities.
• Team Leadership & Safety: Supervise and train technicians, allocate tasks, support recruitment, issue work permits and ensure safety procedures, regulatory compliance and daily checklists are followed.
• Reporting & Inventory: Prepare daily/periodic MIS and management reports; track fuel, power and water consumption; reconcile MEP, pool and STP consumables and maintain stock records.
• Site & Stakeholder Coordination: Conduct daily site rounds, maintain snag lists, coordinate with project teams, developers, clients, shop owners and residents, and support parking/access-system operations.

Qualifications & Experience

• Diploma or degree in Electrical Engineering or a related field.
• Minimum 4+ years of technical facility management experience in residential complexes.
• Strong knowledge of MEP systems, equipment maintenance, troubleshooting and safety compliance.
• Good communication and customer-service skills; experience in vendor negotiation, contract/SLA management, MIS reporting and inventory control.
• Proactive, organized, analytical and adaptable, with team leadership and stakeholder-management skills.

KEY PERFORMANCE INDICATORS

Resident satisfaction: minimum 90%

• Critical-system uptime: 98% annually
• Close 95% of technical complaints within defined TAT; ageing below 5 days
• 100% on-time preventive maintenance completion
• At least 2 annual energy/cost initiatives targeting 5% operational cost reduction