Technical Documenter

GSR Business Services; Chennai District, Hyderabad; On-site; INR 600,000 - 800,000; Full time

Job summary

GSR Business Services seeks an experienced Technical Documenter for Chennai/Hyderabad. This full-time, office-based role supports IT policy creation, user manuals, and architecture diagrams. Immediate to 10 days notice requested.

You will document enterprise applications, infrastructure, databases, networks, and cloud environments while collaborating with cross-functional IT teams to ensure accurate, audit-ready information across the SDLC.

Qualifications

• 3–6 years of technical documentation experience in an enterprise IT environment.
• Excellent written and verbal communication skills.
• Strong technical writing and documentation expertise.
• Good understanding of enterprise applications, databases, infrastructure, networking, cloud technologies, and SDLC.
• Hands-on experience with Microsoft Word, PowerPoint, SharePoint, Visio, Draw.io, or Lucidchart.
• Strong analytical, organizational, and documentation management skills.

Responsibilities

• Prepare and maintain IT policies, standards, SOPs, procedures, and operational documentation.
• Create user manuals, administrator guides, installation guides, and release notes.
• Document enterprise applications, infrastructure, databases, networks, cloud environments, and integrations.
• Develop architecture documentation (HLD/LLD), process flows, network topology, and infrastructure diagrams.
• Collaborate with cross-functional IT teams to gather technical information.
• Ensure documentation is accurate, standardized, version-controlled, and audit-ready.
• Support IT governance, compliance, and project documentation.

Skills

Technical writing

Communication

SDLC understanding

Documentation management

Analytical skills

Tools

Microsoft Word

PowerPoint

SharePoint

Visio

Draw.io

Lucidchart

Job description

Hiring: Technical Documenter | Hyderabad & Chennai | WFO

We are looking for an experienced Technical Documenter to join our team.

Locations:

• Hyderabad Secunderabad
• Chennai Guindy (Olympia Terraces)

Experience:

3–6 Years

Notice period-Immediate -10 days

Budget -As per market standard

Key Responsibilities:

• Prepare and maintain IT policies, standards, SOPs, procedures, and operational documentation.
• Create user manuals, administrator guides, installation guides, and release notes.
• Document enterprise applications, infrastructure, databases, networks, cloud environments, and integrations.
• Develop architecture documentation (HLD/LLD), process flows, network topology, and infrastructure diagrams.
• Collaborate with cross-functional IT teams to gather technical information.
• Ensure documentation is accurate, standardized, version-controlled, and audit-ready.
• Support IT governance, compliance, and project documentation.

Required Skills:

• 3–6 years of technical documentation experience in an enterprise IT environment.
• Excellent written and verbal communication skills.
• Strong technical writing and documentation expertise.
• Good understanding of enterprise applications, databases, infrastructure, networking, cloud technologies, and SDLC.
• Hands-on experience with Microsoft Word, PowerPoint, SharePoint, Visio, Draw.io, or Lucidchart.
• Strong analytical, organizational, and documentation management skills.

Role:

Individual Contributor

Work Mode:

Work From Office (5 Days)

Interview Process:

2 Virtual Rounds