Technical Consultant - Presales

Keylabsintelli; Delhi; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Keylabsintelli in Delhi is looking for a technical consultant with expertise in cybersecurity technologies to provide robust support throughout the sales cycle. You will deliver custom technical presentations, participate in partner enablement activities, and assist sales representatives in defining strategies.

The ideal candidate should have experience in a customer-facing role, strong presentation skills, and the ability to create technical documentation. Familiarity with security products and cloud platforms is a plus.

Qualifications

• Must have working technical knowledge of cybersecurity technologies across multiple domains.
• Experience working in a customer-facing role is essential.
• Able to provide technical support throughout the sales cycle.

Responsibilities

• Understand the customer technology landscape and articulate current situations.
• Delivers and customizes technical presentations on products.
• Provides feedback on technical efforts of other technical Consultants.

Skills

Working technical knowledge of cybersecurity technologies

Sound knowledge on MS-ActiveDirectory, Email and Web gateways, Virtualization, Networking

Presentation Skill

Communication Skill

Business Planning and forecasting

Interpersonal Skill

Ability to create and validate BoM/BoQ

Familiar with security products and market

Tools

MS-Office (Word, Excel, PowerPoint)

Job description

Job Responsibilities

• Ability to understand the customer technology landscape, articulate current situation, challenges, and desired state.
• Ability to articulate a Value Proposition for the customer.
• Provide technical support throughout the sales cycle to drive opportunities.
• Delivers and customizes technical presentations on products. Builds new presentations for use by sales and other software consultants. Explains product capabilities, limitations, and implementation. Can describe technical tradeoffs and implementation alternatives.
• Actively participates in sales calls involving complex technical requirements or multiple hardware platforms.
• Identifies and develops innovative solutions to customer requirements. Also is responsible for explaining and researching the technical capabilities of cyber security products. Assist in developing competitive product white papers for use by sales and technical consultants.
• Focuses on large or complex sales opportunities requiring complex solutions.
• Works with the sales representative with little supervision to define sales and technical strategies in dealing with the client.
• Provides feedback on technical efforts of other technical Consultants.
• Writes trial plans for prospective clients. Provides technical support to these clients. Monitors progress of the client in using the product. Keeps the account team informed of the trial status. Identifies and resolves technical and business problems with the trial. Makes recommendations to terminate trials when necessary. Assists less experienced technical Consultants in trial management.
• Provides demonstrations and presentations for Seminars and Tradeshows. Performs necessary equipment set-up and installation.
• Researches, composes, and delivers responses to RFPs. Interacts with clients to clarify requirements. Reviews RFP responses for technical accuracy.
• Designs and builds customized demonstrations of solutions for prospective clients possibly using pre-production and beta software. Presents and delivers these demonstrations to clients. Assists and trains other technical Consultants in developing demonstrations.
• Installs and configures solutions at client sites as part of proof of concept or pilot.
• Track the status of opportunities.
• Participate in partner enablement activities.

Skills

• Mandatory Technical Skills — Must have working technical knowledge of cybersecurity technologies (across multiple domains such as EPP/EDR, Firewall, Network IPS, SIEM, DLP, ZTNA, Cloud Security, etc), information security concepts and familiar with security products and market.
• Able to create and validate BoM/BoQ based on sizing; effectively utilize OEM’s portal for making BoQ/Quote.
• Sound knowledge on technologies related to MS-ActiveDirectory, Email and Web gateways, Virtualization, Networking.
• Desirable: knowledge about Cloud platforms (eg. AWS, Azure, GCP), Identity Management.
• Productivity Tools: good understanding of programs like MS-Office (Word, Excel, PowerPoint) for various document creation purposes.
• Presentation Skill / Communication Skill — Must have experience working in a customer-facing role and comfortable presenting to client’s technical and executive management.
• Business Planning and forecasting.
• Interpersonal Skill.