The technical consultant professionals will provide technical expertise to plan, analyze, define and support the delivery of technical capabilities for clients' transformation, enhancement, advanced problem‑solving skills and support projects.
Responsibilities
- Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement/support project.
- High level design, detailed design and develop technical/integration solutions to meet those needs.
- Work with clients to understand their business needs and processes.
- Participate in technical and technology workshops to understand and deliver integration requirements.
- Drive client discussions to define the integration requirements and translate the requirements to the technical solution.
- Provide training and support to end‑users.
- Write technical specifications and test plan for the development team to ensure test‑driven development.
- Manage projects and timelines.
- Provide expert support to various projects and delivery engagements as and when required.
- Drive innovation/transformation agenda in large existing accounts, provide delivery.
- Provide delivery support and escalation management.
- Interaction with SAP and with party partners.
Deliverables / Performance Parameters
- Job Knowledge – Consider existing skill levels and measure cross skills & upskilling acquired to remain current on new development in respective SAP Technical module.
- Customer Satisfaction – As defined by clients SLAs.
- Managing Change & Improvement – Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective; measure overall adaptability/flexibility to move from one project to another.
- Functional Leadership – Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively.
- Customer Responsiveness – Measure responsiveness & courtesy in dealing with external customers, internal staff, teammates in a courteous manner.
Experience: 5-8 Years
Location: Hyderabad, Telangana, India