Technical Business Analyst Product And Pricing Operations

SalesForce-ad; Hyderabad; Presencial; INR 1 200 000 - 1 800 000; Tempo integral

Resumo da oferta

SalesForce-ad in Hyderabad seeks a Technical Analyst to design, implement, and manage CPQ configurations, owning end-to-end governance of quoting rules and supporting NPI processes. You will translate complex business requirements into CPQ configurations and build automation to improve efficiency.

The role requires 3+ years in Salesforce CPQ projects, familiarity with Python and AI tooling, and the ability to work across cross-functional teams. On-site in Hyderabad, with flexible regional hours.

Qualificações

• 3+ years of technical and administrative Salesforce project experience.
• 2+ years of CPQ system configuration experience.
• Strong ability to translate business needs into CPQ configurations.
• Experience supporting EMEA hours is a plus.

Responsabilidades

• Design, implement, and manage CPQ configurations.
• Govern quoting rules, including UAT support and defect resolution.
• Collaborate with cross-functional teams on NPIs and rule frameworks.
• Develop automation frameworks to reduce manual effort.
• Lead troubleshooting and support for CPQ rules.
• Enable faster product launches with reusable quoting patterns.

Conhecimentos

Salesforce CPQ

Salesforce administration

SOQL

Approvals experience

Python

Automation scripting

Salesforce Agentforce

AI tooling (Claude)

Formação académica

BE/B.Tech in Engineering/CS

Ferramentas

Apttus CPQ

Salesforce CRM

Python

Descrição da oferta de emprego

Job Description:

Description

The Experience

The Technical Analyst role is a part of the Quoting Rules team within the broader Product & Pricing Operations space. The work is fast-paced and broadly impactful across the company with various partner engagements. Responsibilities include helping craft scalable solutions and processes with engineers and architects, working with support teams who support customers and our internal systems, as well as taking business requirements to translate them into concrete technical requirements. To succeed, a candidate will need to be analytical, have excellent critical thinking skills, and be able to prioritize, deliver on multiple requests at once, identify inefficiencies in the process, and build scripts to help us continually improve.

This position is for the Hyderabad location only.

What You'll Actually Be Doing

• Design, implement, and manage the configuration of our internal CPQ (Configure, Price, Quote) systems.
• Own end-to-end governance of quoting rules, including impact analysis, UAT support, defect resolution, and continuous optimization of rule frameworks and production support
• Proficiency in Q2C processes with the ability to proactively identify the upstream and downstream impact of business rules across related systems.
• Strong understanding of New Product Introduction (NPI) processes, with proven experience collaborating effectively with cross-functional stakeholders.
• Ability to translate complex technical requirements into clear, easy-to-understand language for functional and business stakeholders.
• Design and develop Automation frameworks to reduce human efforts and increase team efficiency.
• Support the operation and maintenance of existing and future CPQ infrastructure, including rule configuration, release management, environment management, data transformation, and migration.
• Lead all aspects of troubleshooting and bug fixing for published rules configurations and case management.
• Enable faster NPI and product launches by building reusable quoting rule patterns and automation frameworks that reduce manual intervention and errors.
• Should have done at least two end-to-end implementation of a CPQ project.
• Identify bottlenecks, inefficiencies, and areas for improvement in the product lifecycle.
• Influence partners, facilitate and steer group conversations and be clear with expectations and timelines.
• Should possess a keen eye for identifying and automating manual tasks using scripting solutions.
• Flexible to support EMEA hours.
• This is an Office based position out of the Hyderabad Office.

You're Our Person If...

• Proficient in Salesforce administration, SOQL, Salesforce CPQ / Apttus CPQ / Approvals experience.
• Excellent communication, written, and customer service skills.
• Proven track record of leveraging generative AI tools ("e.g., Claude") to drive measurable productivity gains, process improvements, and analytical outcomes within a team
• Exceptional analytical, troubleshooting, and decision-making skills.
• Ability to manage workload with minimal supervision, prioritizing accuracy of deliverables.
• Candidates with experience in Python, Salesforce Agentforce, AI or other automation scripting tools will be preferred.
• B.E. or B.Tech in Engineering, Computer Science, or related disciplines or equivalent experience.
• 3+ years of technical and administrative experience in Salesforce Projects.
• 2+ years of experience in the configuration of a CPQ systems.

Requirements: