Technical Business Analyst AI & RPA

Cvent; Gurugram District; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

Cvent is seeking a Technical Business Analyst to bridge business stakeholders and the AI & RPA delivery team in Gurgaon. You will own requirements, process analysis, and solution blueprinting for automation and AI initiatives grounded in measurable business value and delivered through a structured, agile lifecycle.

You will drive process discovery, translate requirements into UiPath PDDs/SDDs, and manage Jira lifecycles while collaborating with developers and architects to ensure feasible,

Qualifications

• 25 years of BA experience in IT, automation, or digital transformation programmes.
• Functional knowledge of UiPath to review designs without coding.
• Working understanding of AI: LLMs, prompts, RAG and agentic workflows.
• Proven track record writing BRDs, user stories, and process maps that drive delivery.
• Hands-on Jira/JSM experience for backlog management and reporting.
• Strong communication skills across frontline users to VP/CIO audiences.

Responsibilities

• Conduct process discovery sessions; produce BRDs, FRDs, process maps (BPMN), and BVR scorecards for AI and RPA opportunities.
• Translate business requirements into UiPath PDDs/SDDs and AI agent workflow specs with developers.
• Manage the full Jira lifecycle: Epics, grooming tasks, user stories with acceptance criteria, UAT stories, and deployment tickets.
• Evaluate AI applicability: LLMs, intelligent document processing, RAG, semantic search; articulate trade-offs to non-technical stakeholders.
• Design and coordinate UAT test plans; manage defect triage and business sign-off.
• Maintain the Automation Hub portfolio; keep idea cards, ROI data, and pipeline status accurate.
• Prepare concise executive updates covering pipeline health, delivery status, and realised ROI.

Skills

BA experience

UiPath knowledge

Process discovery

BRD/FRD writing

Jira/JSM backlog

AI/Large Language Models

Stakeholder comms

Tools

UiPath Studio/Orchestrator

BPMN tools

Job description

Role Overview

We are looking for a Technical Business Analyst who bridges business stakeholders and the AI & RPA delivery team. You will own requirements, process analysis, and solution blueprinting for automation and AI initiatives ensuring every solution is grounded in measurable business value and delivered through a structured, agile lifecycle.

Key Responsibilities

• Conduct process discovery sessions; produce BRDs, FRDs, process maps (BPMN), and BVR (Business Value Readiness) scorecards for AI and RPA opportunities.


• Translate business requirements into UiPath PDDs/SDDs and AI agent workflow specs in close collaboration with developers and architects.


• Manage the full Jira lifecycle per AI-DLC standards: Epics, grooming tasks, user stories (with acceptance criteria), UAT stories, and deployment tickets.


• Evaluate AI applicability LLMs, intelligent document processing, RAG, semantic search and articulate trade-offs clearly to non-technical stakeholders.


• Design and coordinate UAT test plans; manage defect triage and business sign-off.


• Maintain the Automation Hub portfolio; keep idea cards, ROI data, and pipeline status accurate and current.


• Prepare concise executive updates covering pipeline health, delivery status, and realised ROI.

Required Qualifications

• 25 years of BA experience in IT, automation, or digital transformation programmes.


• Functional knowledge of UiPath (Automation Hub, Studio, Orchestrator) enough to review designs and assess feasibility without writing code.


• Working understanding of AI capabilities: LLMs, prompt engineering, RAG pipelines, and agentic workflow concepts.


• Proven track record of writing BRDs, user stories, and process maps that directly drive software or automation delivery.


• Hands-on Jira/JSM experience for backlog management, sprint tracking, and stakeholder reporting.


• Strong communication skills confident engaging from frontline users to VP/CIO audiences.

Good to Have

• Familiarity with AI frameworks and concepts (A2A, MCP, Vector DB, Zero Copy, Agent identity etc.) and enterprise platforms Salesforce, Snowflake, Smartsheet, Confluence.


• Experience with change management frameworks. .