Technical Business Analyst

Randstad; Hyderabad, Chennai District, Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Randstad INDIA is seeking a Technical Business Analyst to bridge between product development teams and stakeholders. You will translate complex technical concepts for non-technical audiences, and work on API integration, data modelling, and AI-enabled opportunities to improve efficiency and user experience.

You will collaborate in an Agile environment, elicit requirements, and document customer journeys and user flows to inform design and development.

Qualifications

• Translate complex technical information for non-technical audiences.
• Experience with agile development methodologies.
• Experience documenting customer journeys and user flows.

Responsibilities

• Analyze and document customer journeys, user flows and interaction models.
• Advocate for user-centric solutions in technical decisions.
• Translate requirements into clear acceptance criteria and specs.

Skills

API Integration

Agile

Requirements Elicitation

Data Modelling

User Journeys

End-User Advocacy

Tools

Azure DevOps

Job description

Role & responsibilities

Technical Business Analyst
Agile
API Integration
Requirements Elicitation
Azure DevOps

• Proven experience as a Technical Business Analyst or similar role in a product development environment.
• Ability to translate complex technical information into easily understandable terms for non-technical audiences.
• Experience with agile development methodologies.
• Familiarity with various software development technologies and platforms.
• Strong understanding of data modelling and database concepts.
• Understanding of APIs, including how systems integrate, exchange data, and support end-to-end business processes.
• Awareness of AI capabilities, use cases, and responsible adoption, with the ability to identify opportunities where AI-enabled solutions can improve efficiency, insights, and user experience.
• Experience with requirements management tools (e.g., Azure DevOps).
• Experience with testing and quality assurance methodologies.
• An experienced TBA, or equivalent experience in a role centered around process transformation or improving user experience.
• Experience in analyzing and documenting customer journeys, user flows, and interaction models.
• Understanding of how technical decisions impact the end-user experience and the ability to advocate for user- centric solutions.