Technical Business Analyst

Devops Expert India; Gurugram District; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Devops Expert India, located in Gurugram, is seeking a Technical Business Analyst who will play a key role in engaging with clients to understand their business challenges and drive digital transformation initiatives. The ideal candidate will have 3 to 8 years of experience in the IT Services sector, with strong skills in preparing documentation, conducting workshops, and translating business requirements into technical solutions.

This full-time position requires excellent analytical abilities and hands-on experience with digital projects and client interactions.

Qualifications

• 3 to 8 years of experience as a Business Analyst in an IT Services organization.
• Strong exposure to Digital Transformation Projects.
• Hands-on experience in pre-sales support.

Responsibilities

• Engage with clients to understand business challenges.
• Prepare high-quality Business Requirement Documents.
• Act as a liaison between business stakeholders and technical teams.

Skills

Business Analysis

Digital Transformation

AI / ML-based solutions

Agile / Scrum methodologies

Documentation Skills

Tools

Jira

Confluence

Visio

Figma

Job description

Technical Business Analyst

We are looking for a highly analytical and client-focused Technical Business Analyst who can drive both pre‑sales and post‑sales engagements within an IT Services environment. The ideal candidate should have strong experience in Digital Transformation and AI‑driven initiatives, along with excellent documentation and stakeholder management skills.

Key Responsibilities

• Engage with prospective clients to understand business challenges and digital goals.
• Conduct discovery sessions and requirement gathering workshops.
• Translate business requirements into solution concepts (Digital, AI, Automation, Cloud, etc.).
• Prepare high‑quality documentation including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Solution Proposals.
• Provide scope and effort estimations with technical teams.
• Support RFP/RFI responses and proposal submissions.
• Work closely with Sales and Solution Architects during client presentations.
• Lead detailed requirement gathering and stakeholder interviews.
• Create user stories, process flows, wireframes, and use case documentation.
• Define acceptance criteria and functional specifications.
• Act as liaison between business stakeholders and technical teams.
• Support UAT planning, test case validation, and sign‑offs.
• Ensure scope clarity and manage requirement changes.
• Monitor deliverables to align with business objectives.

Required Skills & Qualifications

• 3 to 8 years experience as a Business Analyst in an IT Services organization.
• Strong exposure to Digital Transformation Projects and Digital Product / Platform Solutions.
• Experience with AI / ML‑based solutions (chatbots, automation, predictive analytics, etc.).
• Hands‑on experience in pre‑sales support and client‑facing engagements.
• Excellent documentation skills (BRD, FRD, SRS, User Stories, Process Flows).
• Strong analytical and problem‑solving skills.
• Experience with Agile / Scrum methodologies.
• Proficiency with tools such as Jira, Confluence, Visio, Figma, or similar.
• Excellent communication and presentation skills.

Location & Employment Type

Gurgaon | Full Time | 3 to 8 years

Contact Information

Mobile: +91‑7303843201

Address: 606‑B, 6th Floor, Tower A, Spaze iTech Park, Block S, Sector 49, Gurugram, Haryana 122018