Technical Associate - Infrastructure Services 5B

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Hyderabad; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Genpact is seeking a Tech Associate, Cloud & Infra Services, to help design and deliver AI-powered infrastructure solutions. You’ll work on cloud platforms, automation, and security in a fast-paced environment, contributing from concept through deployment.

This role offers hybrid work in India and opportunities to collaborate with global teams. Ideal candidates bring hands-on experience with AWS, GCP, Azure, Kubernetes, IaC, and CI/CD tooling.

Qualifications

• Bachelor's degree in a tech discipline.

Responsibilities

• Gather and analyze user requirements to design infrastructure solutions.
• Assist architect with design, development, testing, and deployment of IT infrastructure.
• Engage in projects from concept to delivery, ensuring documentation and compliance.
• Monitor and optimize network and server infrastructure performance; resolve issues.
• Collaborate with IT teams to implement secure, scalable infrastructure solutions.

Skills

AWS

Google Cloud Platform

Kubernetes

IaC

Jenkins

Microsoft Azure

SQL

Red Hat Ansible

ITSM

Docker

Domain Consulting

Education

Bachelors - Computer Engineering

Bachelors - Information Systems

Bachelors - Information Technology

Bachelors - Network Engineering

Tools

AWS

Docker

Google Cloud Platform

Kubernetes

Terraform / IaC

Jenkins

Red Hat Ansible

Microsoft Azure

SQL

Job description

Tech Associate, Cloud & Infra Services

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Collecting and organizing technical and functional user requirements to aid in the development of a technical solution.
• Assist the architect in design, development, testing, and the delivery of IT infrastructure solutions.
• Engagement in a project from initial concept through solution delivery.
• Support efforts by going through standard checklists and document integration of all core/shared infrastructure services prior to deployment on the production environment in predetermined standard formats.
• Analyze and identify impact to integrations with other applications as a result of the deployment of the new application so that appropriate actions can be determined.
• Outlines operational and implementation challenges and aid efforts to mitigate potential risks.
• Evaluates existing enhancement requests which can be incorporated into current projects.
• Supplements requirements with workflow diagrams and efficiently updates documentation throughout review cycles.
• Provides consistent feedback of project status to Project Manager
• Install, configure, and maintain network and server infrastructure systems;
• Monitor system performance and troubleshoot issues as needed;
• Ensure security and compliance of infrastructure services;
• Collaborate with other IT teams to resolve technical problems and implement solutions;
• Document procedures and configurations for infrastructure services.

Qualifications

• Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications

• AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)

Required Skills

• Amazon Web Services (AWS), Docker (Software), Domain Consulting, Google Cloud Platform, Infrastructure As Code (IaC), IT Service Management (ITSM), Jenkins (Software), Kubernetes, Microsoft Azure, Personal Effectiveness, Red Hat Ansible, Structured Query Language (SQL)

Language

English

Language Proficiency

Upper Intermediate - B2

Job Type

Regular

Master Skill List

Cloud & Infra Services

Remote Type

Hybrid

Work Shift

Rotating (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.