Technical Assistant – LMS & Live Session

SRM Online; Chennai; On-site; INR 300,000 - 420,000; Full time

Job summary

SRM Online is seeking a capable LMS support professional to manage LMS operations at our Kattankulathur Campus. The role involves supporting the design, development, implementation, and maintenance of learning content and assessments, while coordinating daily LMS tasks and evening live sessions.

You will handle online courses, user access, and generate LMS reports, enabling administrative and academic teams to track engagement and improve outcomes.

Qualifications

• Engineering degree in Electronics / Computer Engineering / IT or BCA.
• Minimum 3–5 years of relevant experience in LMS support, data management, or e-learning operations.

Responsibilities

• Provide technical and operational support for the LMS.
• Assist in managing daily LMS operations to ensure smooth and uninterrupted services.
• Support the design, development, implementation, delivery, and maintenance of learning content, assessments, and instructional resources.
• Schedule and manage evening live sessions and virtual academic activities.
• Create and manage online courses, login credentials, and access permissions.
• Generate and analyze LMS and academic reports for administrative and academic use.
• Conduct and support live online classes, upload recorded session videos to the LMS, collect student feedback for each session, track responses, and analyze engagement data to improve learning effectiveness.

Skills

LMS support

Data management

E-learning operations

Online teaching support

Reporting and analytics

Education

Electronics/Computer Engineering/IT

BCA

Tools

LMS platforms

Job description

Department:

Online & Distance Education / E-Learning

Experience:

1-3 Years

Location:

Kattankulathur Campus

Work Mode:

Shift-based (including evening shifts as per academic requirements)

Job Description:

• Provide technical and operational support for the LMS.
• Assist in managing daily LMS operations to ensure smooth and uninterrupted services.
• Support the design, development, implementation, delivery, and maintenance of learning content, assessments, and instructional resources.
• Schedule and manage evening live sessions and virtual academic activities.
• Create and manage online courses, login credentials, and access permissions.
• Generate and analyze LMS and academic reports for administrative and academic use.
• Conduct and support live online classes, upload recorded session videos to the LMS, collect student feedback for each session, track responses, and analyze engagement data to improve learning effectiveness.

Eligibility Criteria:

• Engineering degree in Electronics / Computer Engineering / Information Technology or BCA.
• Minimum 3–5 years of relevant experience in LMS support, data management, or e-learning operations.

No.of Positions:

1

Salary:

As per institutional norms.