Learning Management System (LMS) Administrator

Infopro Learning; Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Infopro Learning is seeking an LMS Administrator to own the day-to-day operation of our learning management platform for both internal teams and client programs.

This hands-on role serves as the go-to person for system configuration, learner troubleshooting, and reporting, with hours aligned to non-India business hours.

Qualifications

• Hands-on LMS administration across configurations, users, courses and reporting.
• Experience with major LMS platforms and content formats (SCORM/AICC/xAPI).
• Strong reporting and dashboard skills to monitor learner progress and compliance.
• Ability to coordinate with stakeholders and resolve system issues independently.

Responsibilities

• Configure and maintain LMS to meet client and internal requirements.
• Manage user lifecycle: accounts, roles, enrollments, access issues.
• Create and organize courses, modules, assessments, and notifications.
• Generate reports on progress, completion, scores, and compliance for stakeholders.

Skills

LMS administration

Reporting & analytics

Stakeholder coordination

Troubleshooting & problem solving

Tools

Absorb

SuccessFactors

360Learning

Cornerstone CSOD

SCORM/AICC/xAPI

Job description

Learning Management System (LMS) Administrator

We're looking for an LMS Administrator to own the day-to-day operation of our learning management platform, supporting both internal teams and client programs. This is a hands-on role for someone who's comfortable being the go-to person for everything from system configuration to learner troubleshooting to reporting.

Please note: This role requires working hours that align with non-India business hours, so please confirm you're able to accommodate that schedule.

What you'll do:

• Configure and maintain the LMS to match organizational or client requirements, including user permissions, course structures, and reporting tools.
• Manage the full user lifecycle: account creation, role assignment, enrollments, and access troubleshooting.
• Build and organize course content, e-learning modules, and assessments, and set up completion criteria, due dates, and notifications.
• Generate and customize reports on learner progress, completion rates, assessment scores, and compliance, and share them with stakeholders on a regular cadence.
• Serve as the first point of contact for LMS support, and create user guides and training resources to drive adoption.

What you bring:

• Strong hands-on experience with Absorb, SuccessFactors, 360Learning, Cornerstone (CSOD), or a comparable LMS.
• Comfort coordinating across stakeholders and solving problems independently when systems or processes break down.
• Solid analytical skills, particularly around building and interpreting reporting and dashboards.
• Experience managing SCORM, AICC, or xAPI content is a plus.