Technical Analyst – Projects, Tech Enablement

Jobtailor; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Jobtailor in Mumbai, India is seeking an experienced HR technology professional to own and deliver end-to-end HR system projects, with a focus on Workday Recruiting implementation and related modules. You will co-create SOPs, drive standardization, analyze exceptions, and present recommendations to leadership.

Strong storytelling and data-driven decision making are essential. The role requires hands-on configuration, risk assessment, ROI analysis, and ongoing process improvement to align with

Qualifications

• Solid experience in HR tech / system implementation.
• Experience owning functional solution delivery across the full project lifecycle.
• End-to-end project delivery.
• Solution design and system architecture basics.
• Hands-on configuration with Workday Recruiting (must) and other modules (desirable).
• Exposure to ROI analysis and risk assessment.
• POCs, pilots, or innovation projects.
• Leading workstreams or small teams.
• Analytical thinking and problem solving.
• Interest in emerging technologies.
• Strong storytelling and presenting ideas to leadership.

Responsibilities

• Use in-depth process and service knowledge to meet SLAs and obligations.
• Co-own the development of SOPs and drive standardization and simplification of processes.
• Provide input for training materials and ensure SOPs and data protection comply with policies and the law.
• Analyze and report on exceptions and offer recommendations for process improvements.
• Lead the sustainable continuous improvement process for the team.

Skills

Analytical thinking

Problem solving

Storytelling

Presenting ideas

Stakeholder communication

End-to-end delivery

Leading workstreams

Business case creation

ROI analysis

Risk assessment

Emerging tech interest

Tools

Workday Modules

Paradox

Hired Score

Job description

• Use in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met
• Co-own the development of standard operating procedures and drive standardization and simplification of processes
• Provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law
• Analyze and report on exceptions and offer recommendations for process improvements
• Lead the sustainable continuous improvement process for the team

Requirements

• Solid experience in HR tech / system implementation
• Experience owning functional solution delivery across the full project lifecycle
• End-to-end project delivery
• Solution design and system architecture basics
• Hands‑on experience configuring with: Workday Recruiting (must) and Other WD modules (desirable)
• Paradox (desirable)
• Hired Score (good to have)
• Exposure to: Business case creation / ROI analysis / Risk and impact assessment analysis
• POCs, pilots, or innovation projects
• Leading workstreams or small teams
• Analytical thinking and problem solving
• Interest in emerging technologies
• Risk and impact assessment capability
• Strong storytelling or presenting ideas to leadership
• Strong communication with technical and non‑technical stakeholders
• End-to-end technical project understanding

Hard Skills

• Solution Design
• System Architecture Basics
• Business Case Creation
• ROI Analysis
• Risk Assessment
• Process Improvement
• Data Protection Compliance
• Continuous Improvement
• Project Lifecycle Management
• Configuration with Workday Modules

Soft Skills

• Analytical Thinking
• Problem Solving
• Storytelling
• Presenting Ideas
• Communication with Stakeholders