Tech Writer

Emerson; Pune District; On-site; INR 1,700,000 - 2,100,000; Full time

Benefits offered by this job

Competitive benefits plans

Medical insurance

Employee Assistance Program

Flexible time off

Job summary

Emerson is seeking a technical writer to develop high‑quality end‑user documentation for complex software and hardware products. You will work with product developers in an Agile setting to understand and document functionality, author new content, and revise existing material for a diverse, cross‑functional audience.

You will manage documentation projects in a DITA CMS, ensuring alignment with Emerson’s standards, timelines, and client deliverables.

Qualifications

• Bachelor’s degree or higher in a relevant field and 5+ years of experience in technical or information development.
• Exceptional English writing and verbal communication skills with experience in technical documentation.
• Ability to develop product understanding by working closely with product developers in an Agile environment.
• Ability to design and organize document structure.
• Hands‑on installation, configuration and use of software to develop product understanding.
• Knowledge of technical writing conventions and ability to work with a team.
• Self‑motivated, independent work style and strong time management to meet deadlines.
• Ability to handle multiple projects concurrently with minimal supervision.
• Strong research skills to produce accurate, audience‑focused content.

Responsibilities

• Attend project calls for product developments and address specialized topics.
• Analyze information for policy, procedure, and form documentation updates.
• Determine user needs for technical documentation.
• Develop, write, and support end‑user documentation with high‑level technical content.
• Write or revise content for new and existing products.
• Produce end‑user documentation for a multi‑discipline audience.
• Work in DITA CMS to create and maintain documentation.
• Plan, schedule, and track documentation work to meet release dates.
• Maintain a library of application documentation for internal/external use.
• Follow Emerson’s writing style, format, and content guidelines.
• Explore complex products and deliver precise, audience‑focused documents.

Skills

English writing

Verbal communication

Detail‑oriented

Agile mindset

Team player

Time management

Research skills

Education

Bachelor’s degree in a relevant field

Master’s degree in a relevant field

Tools

DITA CMS

DITA XML

Microsoft Word

Adobe Creative Suite

Job description

In This Role, Your Responsibilities Will Be:

• Regularly attend and participate in project conference calls for product developments to ensure specialized topics are appropriately addressed

• Analyze information required for the development or update of policy, procedure, and form documentation

• Determine the needs of those who use our technical documentation

• Develop, write, and support end-user documentation that includes high-level technical content, reference material, and detailed, task-specific work instructions

• Write or revise supporting content for new and existing products

• Write end-user documentation for a multi-disciplined and multi-cultural audience, including process control operators, control systems maintenance and design engineers, configuration engineers, and others

• Work in DITA CMS to write new documentation and maintain existing documentation.

• Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables

• Maintain a library of application documentation, cataloging it for internal and/or external use

• Follow the standard processes outlined by Emerson for writing style, format, and content

• Explore complex technical products and provide technically accurate and audience-focused documents for new and existing functionality in software and hardware

• Be responsible for driving the review and approval of technical content within the document management system

Who You Are:

• Cross-functional teammate

• Detail-oriented, organized, flexible, and proactive team player

• Should be able to take decisions, in the absence of complete information

• Determined to achieve your goals, despite facing obstacles

• Comfortable working in an Agile development environment

• Willing to accept feedback and implement changes quickly and with a positive attitude

• Open to change and continue to learn and experience new opportunities

For This Role, You Will Need:

• Bachelor’s degree and 5+ years of relevant experience or a master’s degree and 3+ year of relevant experience

• Exceptional English writing and verbal communication skills and experience in writing technical documents

• Ability to develop product understanding by working closely with product developers in an Agile development environment

• Ability to design and organize document structure

• Interest in hands‑on installation, configuration and use of the software to further develop product understanding

• Understanding of accepted technical writing style conventions

• Ability to work collaboratively as part of a team

• Self‑motivated and able to work independently

• Ability to simultaneously handle multiple projects and monitor their progress with minimal supervision

• Excellent time management skills and ability to meet deadlines

• Strong research skills

Preferred Qualifications That Set You Apart:

• Experience with modular documentation (for example, DITA XML) and DITA component content management systems

• Experience working with large Microsoft Word documents and Adobe Suits.

• Desire to seek continuous improvements and innovation

• Experience in using Microsoft Excel, PowerPoint

• Demonstrated internships in technical writing/information development

• Knowledge of Industrial Controls (for Example DCS or PLCs)

Our Culture & Commitment to You:

• At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

• We recognize the importance of employee well‑being. We prioritize providing competitive benefits plans, a variety of medical insurance plans, an Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

WHY EMERSON (https://www1.emerson.com/en/corporate/careers/meet-emerson)

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award‑winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavour.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

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ABOUT EMERSON (https://www1.emerson.com/en/corporate/about-us)

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.