Tech Project Co-ordinater

Technology services Company; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Technology services Company is seeking a skilled Application Support professional in Mumbai with 2-3 years of experience. This role involves supporting applications, coordinating with developers, and managing multiple projects efficiently.

The ideal candidate should have strong communication skills and the ability to troubleshoot technical issues. Responsibilities include maintaining documentation, providing training to clients, and developing reports for stakeholders. Candidates from Mumbai and nearby areas are preferred.

Qualifications

• 2-3 years of experience in a software development environment.
• Strong verbal and written communication skills.
• Multitasking and diagnostic abilities.

Responsibilities

• Understand requirements given by customers and communicate them to the developers.
• Follow up with developers to ensure timely deliveries of software modules.
• Troubleshoot problems reported by client users.
• Provide application support to teams within the organization, and to external clients when required.
• Maintain and update technical documents and procedures.
• Identify and resolve technical issues.
• Deliver regular and customized training to clients.
• Develop and generate reports for stakeholders across the business and its clients.

Skills

Verbal communication

Project coordination

Project monitoring

Job description

Required Skill Set: Skills highlighted with ‘‘ are preferred keyskills.

• Verbal communication
• Project coordination
• Project monitoring

Experience: 2-3 Year

Job Summary:

We are seeking a skilled and responsible Application Support professional with experience in a software development environment and a good understanding of the Software Development Life Cycle (SDLC). The candidate should possess strong verbal and written communication skills, multitasking and diagnostic abilities, patience, and excellent relationship management skills. The role involves supporting applications, coordinating with software developers for issue resolution, and working efficiently in a multi-project environment. Candidates residing in and around Mumbai are preferred.

Key Responsibilities:

• Understand requirements given by customers and communicate them to the developers.
• Follow up with developers to ensure timely deliveries of software modules.
• Troubleshoot problems reported by client users.
• Provide application support to teams within the organization, and to external clients when required.
• Maintain and update technical documents and procedures.
• Identify and resolve technical issues.
• Deliver regular and customized training to clients.
• Develop and generate reports for stakeholders across the business and its clients.