International Voice Process Executive

Tech Mahindra; Mumbai Suburban; On-site; INR 200,000 - 350,000; Full time

Benefits offered by this job

One-way cab facility

Quick onboarding process

Competitive benefits package

Job summary

Tech Mahindra in Mumbai is hiring for International Voice Process – Experienced. The role involves handling voice processes for clients across different time zones, delivering excellent customer service, and resolving queries efficiently.

The position requires a graduate or undergraduate degree, and candidates with up to 6 months of international voice process experience are welcome. Rotational shifts 24x7 apply.

Qualifications

• Graduate/Undergraduate degree required.
• 6 months international voice process experience welcome.

Responsibilities

• Voice Process.
• Provide excellent customer service to clients across different time zones.
• Resolve customer queries effectively and efficiently.
• Demonstrate strong communication and interpersonal skills.

Skills

Voice process

Customer service

Communication

Interpersonal skills

Education

Graduate/Undergraduate degree

Job description

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED

Key Responsibilities:

• - Voice Process
• - Provide excellent customer service to clients across different time zones
• - Resolve customer queries effectively and efficiently
• - Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility

• - Graduate/Undergraduate degree
• - Candidates with 6 months of international voice process experience are also welcome to Apply

Selection Process

• - HR Interview
• - VNA (Voice and Accent) Assessment
• - Ops Interview

Shift Requirements:

• - Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

• - One-way cab facility (for addresses within designated boundaries)
• - Quick onboarding process
• - Competitive benefits package