Tech Delivery Subject Matter Expert

Accenture; Gurugram District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Accenture is looking for a Tech Delivery Subject Matter Expert to drive innovative practices in delivery. The ideal candidate will have at least 3 years' experience in SAP SuccessFactors Employee Central, with a deep understanding of HR processes. Responsibilities include designing and configuring EC solutions, leveraging AI for enhanced delivery, and collaborating with various stakeholders to align HR solutions with business objectives. A 15 years full time education is required.

Qualifications

• Minimum 3 years of experience in SAP SuccessFactors.
• Strong understanding of HR domain and integration practices.

Responsibilities

• Design, configure and implement SAP SuccessFactors solutions.
• Use AI tools to enhance HR operations and data quality.
• Collaborate with stakeholders to deliver effective HR solutions.

Skills

SAP SuccessFactors Employee Central

AI assisted tools or copilots

Core HR processes

Education

15 years full time education

Tools

SAP SuccessFactors

Job description

Project Role : Tech Delivery Subject Matter Expert

Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accenture’s marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes.

Must have skills : SAP SuccessFactors Employee Central

Good to have skills : NA

Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary

Design, configure, and deliver enterprise SAP SuccessFactors Employee Central (EC) solutions by combining strong HR domain expertise with AI assisted delivery and integration practices. The role focuses on accelerating implementation, improving data quality and user experience, and embedding pre built AI and automation capabilities into core HR processes—without building or training AI models.

Core Responsibilities

Enterprise HR Core Delivery

• Design, configure, and implement SAP SuccessFactors Employee Central solutions aligned with global HR processes and policies.
• Translate business and HR requirements into scalable EC configurations covering core employee data, organizational structures, and workflows.
• Support full lifecycle activities including enhancements, releases, testing, data migration, and production support.

AI Assisted Delivery & Productivity

• Use AI copilots and GenAI tools to accelerate requirements analysis, configuration validation, documentation, testing, and defect resolution.
• Apply AI assisted techniques to improve data consistency, identify anomalies, and optimize HR processes.
• Leverage pre built AI capabilities within SAP and adjacent platforms (e.g., intelligent insights, automation, copilots) to enhance HR operations.

Integration & Data Enablement

• Integrate Employee Central with other SAP SuccessFactors modules and enterprise systems using standard integration patterns.
• Collaborate with data, analytics, and payroll teams to ensure accurate, compliant, and scalable employee data foundations.
• Understand AI concepts such as automation, recommendations, and intelligent workflows at an applied level, without owning model design.

Stakeholder Collaboration

• Partner with HR, business, and IT stakeholders to align solutions with organizational objectives.
• Communicate complex HR and system concepts clearly to non technical audiences.
• Act as a bridge between HR domain teams and AI native specialists when advanced capabilities are required.

Quality, Governance & Adoption

• Ensure compliance with enterprise SDLC, data privacy, security, and responsible AI guidelines.
• Support change management, user enablement, and adoption through structured knowledge transfer.
• Drive continuous improvement using feedback, metrics, and AI enabled accelerators.

Primary Skills (Must Have)

• SAP SuccessFactors Employee Central configuration and delivery expertise.
• Strong understanding of core HR processes and data models.
• Experience using AI assisted tools or copilots for delivery, analysis, or documentation.
• Ability to align HR solutions with business outcomes and operational efficiency.

Secondary / Good to Have Skills

• Exposure to other SuccessFactors modules (e.g., Time Management, Learning, People Analytics).
• Experience with data migration, integrations, or HR analytics.
• Familiarity with change management and enterprise HR transformation programs.
• Working knowledge of automation or intelligent workflows in HR contexts.

What This Role Does Not Require

• No training or fine tuning of AI/ML models.
• No ownership of AI architectures or MLOps pipelines.
• Focus is on integration, adoption, and productivity uplift, not AI research or engineering.

Value Delivered

• Faster and more reliable Employee Central implementations through AI assisted delivery.
• Improved HR data quality, consistency, and compliance.
• Scalable HR transformation outcomes without reliance on scarce AI native talent.

Additional Information

A 15 years full time education is required.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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