Team Member-Screening & Sampling_HO & SUPPORT_0177_1288_1094559

Kotak Mahindra Bank; Mumbai; On-site; INR 400,000 - 710,000; Full time

Job summary

Kotak Mahindra Bank in Mumbai seeks a Transaction Monitoring-Team Member to monitor real-time transactions for fraud and perform quick decisions to prevent losses. The role requires graduate education, good academics, and strong attention to detail with solid communication skills.

You will use Finacle, Dotnet, and MS-Office tools to analyze alerts, track activity, and coordinate with branches and other departments while rotating shifts for real-time monitoring.

Qualifications

• Minimum of 1 year of experience in transaction monitoring or related role.
• Graduate with good academics.
• Keen eye for detail and strong communication.

Responsibilities

• Monitor transactions and alerts online in real time for fraud detection.
• Detect and prevent fraud on account transactions and act quickly to reduce losses.
• Utilize fraud monitoring tools such as Finacle and Dotnet effectively.
• Out-call customers in real time to verify transactions and freeze accounts when needed.
• Prepare MIS including daily tracker and monthly/weekly activity reports.
• Respond to emails from branches and close alerts within SLA.
• Coordinate with multiple departments to resolve issues.

Skills

Analytical skills

Communication

Attention to detail

Education

Graduate

Tools

Finacle

Dotnet

MS-Office

Excel

Job description

Role – Transaction Monitoring-Team Member

Department RCU Transaction monitoring Team Location Infinity-Goregaon-Mumbai Reporting Relationships Transaction Monitoring-Team Manager Position Grade M1/M2

• Team Member (Reviewer /Analyst) – Transaction/Fraud monitoring
• Monitoring of transactions & alerts online / real time for fraud detection and prevention.
• Detection and prevention of fraud on through account transaction monitoring and quick decision on alerts to reduce the financial losses to customer.
• Optimum use of fraud monitoring system/tools, Finacle and Dotnet.
• Out calling the customers on real time for confirmation of transactions & blocking the channels and marking debit freeze on accounts instantly.
• Preparation of various MIS which includes updation of daily tracker, collation of monthly MIS, Team activity MIS.
• Act on mails sent by branches for closure of alerts.
• Minimum of 1 year of experience in the same role.- Graduate with good academics.
• Keen Eye for detailing
• Good communication & interaction skills.
• Logical and analytical skills.
• Knowledge of MS-Office, preference for excel
• Work in shifts for real time transactions monitoring- Real time out calling on alerted transactions
• Real time channel blocking and account freeze marking
• Various MIS preparation- Daily/Weekly/Monthly
• Action on Mail/Service Requests within TAT
• Coordination with various other department