Team Member-Screening & Sampling_HO & SUPPORT_0177_1288_1094558

Kotak Mahindra Bank; Mumbai; On-site; INR 300,000 - 520,000; Full time

Job summary

Kotak Mahindra Bank in Mumbai invites applications for a Transaction Monitoring-Team Member to monitor real-time transactions for fraud, review alerts, and take quick action to prevent losses. You will also block channels and freeze accounts as required.

The role requires at least 1 year in a similar discipline, strong attention to detail, good communication skills, and proficiency in MS-Office/Excel. You will compile daily/weekly MIS and coordinate with branches and other departments to resolve

Qualifications

• Minimum of 1 year of experience in the same role.
• Graduate with good academics.
• Keen eye for detail and strong communication skills.
• Logical and analytical skills.
• MS-Office proficiency; Excel preferred.

Responsibilities

• Monitor real-time transactions and alerts for fraud detection.
• Detect and prevent fraud on account transactions and take quick actions.
• Out-call customers on real-time alerts to confirm transactions and freeze accounts when needed.
• Prepare daily/weekly/monthly MIS and trackers for the team.
• Coordinate with branches and other departments to close alerts within TAT.

Skills

Fraud monitoring

Real-time monitoring

Analytical thinking

Attention to detail

Education

Graduate with good academics

Tools

MS-Office

Excel

Job description

Role – Transaction Monitoring-Team Member

Department RCU Transaction monitoring Team Location Infinity-Goregaon-Mumbai Reporting Relationships Transaction Monitoring-Team Manager Position Grade M1/M2

• Team Member (Reviewer /Analyst) – Transaction/Fraud monitoring
• Monitoring of transactions & alerts online / real time for fraud detection and prevention.
• Detection and prevention of fraud on through account transaction monitoring and quick decision on alerts to reduce the financial losses to customer.
• Optimum use of fraud monitoring system/tools, Finacle and Dotnet.
• Out calling the customers on real time for confirmation of transactions & blocking the channels and marking debit freeze on accounts instantly.
• Preparation of various MIS which includes updation of daily tracker, collation of monthly MIS, Team activity MIS.
• Act on mails sent by branches for closure of alerts.
• Minimum of 1 year of experience in the same role.- Graduate with good academics.
• Keen Eye for detailing
• Good communication & interaction skills.
• Logical and analytical skills.
• Knowledge of MS-Office, preference for excel
• Work in shifts for real time transactions monitoring- Real time out calling on alerted transactions
• Real time channel blocking and account freeze marking
• Various MIS preparation- Daily/Weekly/Monthly
• Action on Mail/Service Requests within TAT
• Coordination with various other department