Team Member-Screening And Sampling_HO And SUPPORT_0177_1288_1094559

Kotak Mahindra Bank; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

Kotak Mahindra Bank seeks a Transaction Monitoring-Team Member in Mumbai to monitor transactions and alerts in real time to detect fraud and prevent losses. The role involves calling customers as needed and coordinating with other departments to ensure swift action.

The candidate should have 1 year of experience in the role or similar, be details-focused, and possess strong communication and analytical skills. Proficiency in MS-Office is preferred.

Qualifications

• Graduate with good academics.
• Keen eye for detail.
• Strong communication & interaction skills.
• Logical and analytical skills.
• MS-Office proficiency, Excel preferred.

Responsibilities

• Monitor real-time transactions and alerts for fraud detection and prevention.
• Block channels and mark debit freeze on accounts in real time.
• Prepare daily/weekly/monthly MIS and trackers.
• Coordinate with branches and other departments to resolve alerts.

Education

Graduate

Analytical thinking

Communication skills

Detail orientation

MS Office proficiency

Tools

Finacle

Dotnet

Job description

Job Description:

Role – Transaction Monitoring-Team Member

Department RCU Transaction monitoring Team

Location Infinity-Goregaon-Mumbai

Reporting Relationships Transaction Monitoring-Team Manager

Position Grade M1/M2

• Team Member (Reviewer /Analyst) – Transaction/Fraud monitoring
• Monitoring of transactions & alerts online / real time for fraud detection and prevention.
• Detection and prevention of fraud on through account transaction monitoring and quick decision on alerts to reduce the financial losses to customer.
• Optimum use of fraud monitoring system/tools, Finacle and Dotnet.
• Out calling the customers on real time for confirmation of transactions & blocking the channels and marking debit freeze on accounts instantly.
• Preparation of various MIS which includes updation of daily tracker, collation of monthly MIS, Team activity MIS.
• Act on mails sent by branches for closure of alerts.

• Minimum of 1 year of experience in the same role.
  • Graduate with good academics.
  • Keen Eye for detailing
  • Good communication & interaction skills.
  • Logical and analytical skills.
  • Knowledge of MS-Office, preference for excel

• Work in shifts for real time transactions monitoring
  • Real time out calling on alerted transactions
  • Real time channel blocking and account freeze marking
  • Various MIS preparation- Daily/Weekly/Monthly
  • Action on Mail/Service Requests within TAT
  • Coordination with various other department

Requirements: