Team Member-Screening And Sampling_HO And SUPPORT_0177_1288_1094558

Kotak Mahindra Bank; Mumbai; On-site; INR 350,000 - 480,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Transaction Monitoring-Team Member to monitor real-time transactions for fraud detection and prevention, and to take prompt actions on alerts. The role involves out calling customers for confirmations, blocking channels, and immediate debit freezes when needed.

You will also prepare daily/weekly/monthly MIS and collaborate with branches and other departments to ensure quick resolution of alerts.

Qualifications

• Minimum of 1 year of experience in the same role.
• Graduate with good academics.
• Keen eye for detailing.
• Good communication and interaction skills.
• Logical and analytical skills.

Responsibilities

• Monitor transactions and alerts in real time for fraud detection and prevention.
• Out calling customers on real time for confirmation of transactions and blocking channels.
• Mark debit freezes on accounts instantly.
• Prepare daily/Weekly/Monthly MIS and other trackers.
• Coordinate with various departments and act on mails.

Skills

Detail oriented

Communication skills

Analytical skills

Education

Graduate degree

Tools

Finacle

Dotnet

MS Office

Excel

Job description

Job Description:

Role – Transaction Monitoring-Team Member

Department RCU Transaction monitoring Team

Location Infinity-Goregaon-Mumbai

Reporting Relationships Transaction Monitoring-Team Manager

Position Grade M1/M2

• Team Member (Reviewer /Analyst) – Transaction/Fraud monitoring
• Monitoring of transactions & alerts online / real time for fraud detection and prevention.
• Detection and prevention of fraud on through account transaction monitoring and quick decision on alerts to reduce the financial losses to customer.
• Optimum use of fraud monitoring system/tools, Finacle and Dotnet.
• Out calling the customers on real time for confirmation of transactions & blocking the channels and marking debit freeze on accounts instantly.
• Preparation of various MIS which includes updation of daily tracker, collation of monthly MIS, Team activity MIS.
• Act on mails sent by branches for closure of alerts.

• Minimum of 1 year of experience in the same role.
  • Graduate with good academics.
  • Keen Eye for detailing
  • Good communication & interaction skills.
  • Logical and analytical skills.
  • Knowledge of MS-Office, preference for excel

• Work in shifts for real time transactions monitoring
  • Real time out calling on alerted transactions
  • Real time channel blocking and account freeze marking
  • Various MIS preparation- Daily/Weekly/Monthly
  • Action on Mail/Service Requests within TAT
  • Coordination with various other department

Requirements: