Team Manager-Screening & Sampling_HO & SUPPORT_0177_1288_1094768

Kotak Mahindra Bank; Mumbai; On-site; INR 420,000 - 600,000; Full time

Job summary

Kotak Mahindra Bank in Mumbai Infinity-Goregaon seeks a Transaction Monitoring Team Member to monitor real-time transactions for fraud detection, respond to alerts, and block channels to minimize losses.

The role requires a graduate with keen attention to detail, strong communication, and MS-Office proficiency; Finacle and .NET experience is a plus. Shift work is involved to support 24/7 monitoring.

Qualifications

• 1 year of experience in transaction monitoring or fraud detection.
• Graduate with good academics.
• Keen eye for detailing.
• Strong communication and interpersonal skills.
• Proficient with MS-Office; Excel preferred.
• Willing to work in shifts for real-time monitoring.

Responsibilities

• Monitor transactions and alerts online in real time for fraud detection.
• Take quick decisions to block channels and prevent losses.
• Prepare daily/weekly MIS reports.
• Coordinate with branches and other departments.
• Out-call customers on real-time transactions as needed.
• Act on alerts and close service requests within TAT.

Skills

Fraud monitoring

Real-time monitoring

MS-Office

Excel

Communication skills

Attention to detail

Team collaboration

Education

Graduate degree

Tools

.NET

Finacle

Job description

Role – Transaction Monitoring-Team Member

Department RCU Transaction monitoring Team Location Infinity-Goregaon-Mumbai Reporting Relationships Transaction Monitoring-Team Manager Position Grade M1/M2

• Team Member (Reviewer /Analyst) – Transaction/Fraud monitoring
• Monitoring of transactions & alerts online / real time for fraud detection and prevention.
• Detection and prevention of fraud on through account transaction monitoring and quick decision on alerts to reduce the financial losses to customer.
• Optimum use of fraud monitoring system/tools, Finacle and Dotnet.
• Out calling the customers on real time for confirmation of transactions & blocking the channels and marking debit freeze on accounts instantly.
• Preparation of various MIS which includes updation of daily tracker, collation of monthly MIS, Team activity MIS.
• Act on mails sent by branches for closure of alerts.
• Minimum of 1 year of experience in the same role.- Graduate with good academics.
• Keen Eye for detailing
• Good communication & interaction skills.
• Logical and analytical skills.
• Knowledge of MS-Office, preference for excel
• Work in shifts for real time transactions monitoring- Real time out calling on alerted transactions
• Real time channel blocking and account freeze marking
• Various MIS preparation- Daily/Weekly/Monthly
• Action on Mail/Service Requests within TAT
• Coordination with various other department