Team Member - AOCC/JCC

Adani; Lucknow; On-site; INR 320,000 - 460,000; Full time

Job summary

Adani at Chaudhary Charan Singh International Airport in Lucknow seeks a skilled Operations professional to monitor terminal activities and coordinate with security, ATC and ground handlers to keep flights on time. You will supervise VDGS/GOS, manage baggage delivery, handle flight announcements and maintain accurate FIDS, while ensuring regulatory compliance and incident reporting.

This role emphasizes cross-functional teamwork, training delivery, and proactive problem solving in a fast-paced

Qualifications

• Post Diploma/MBA or Bachelor's Degree in Aviation Management, Operations Management, or a related field
• 1-2 years of experience in airport operations, ground handling, or airside services preferred.

Responsibilities

• Monitor terminal operations to detect congestion or incidents and coordinate corrective actions with terminal operations, security, and other relevant teams.
• Ensure baggage delivery operations are monitored and delays resolved.
• Supervise VDGS and GOS to allocate parking stands before flight arrival and maintain on-time block and off-block operations.
• Coordinate with Landing Parking Cell and non-scheduled operators for departure clearances.
• Perform announcements within the terminal as required by airlines or terminal operations.
• Keep passengers informed with flight status updates on FIDS and paging systems.
• Coordinate with Medical Services, ATC, ground handlers, and terminal operations for emergencies.
• Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security for shift operations.
• Ensure adherence to SOPs and regulatory requirements and support audits.

Education

Post Diploma/MBA or Bachelor's Degree in Aviation Management, Operations Management, or a related field

1-2 years of experience in airport operations

Job description

Operations Monitoring and Terminal Coordination:

• Monitor terminal operations to detect congestion or unusual incidents and coordinate corrective actions with terminal operations, security, and other relevant teams.
• Ensure seamless baggage delivery operations by monitoring processes and resolving delays.
• Supervise Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) to ensure parking stands are allocated before flight arrival and maintain on-time block and off-block operations.
• Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances according to flight plans.

Flight Announcements and Status Updates:

• Perform manual or automated announcements within the terminal as required by airlines or terminal operations.
• Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.
• Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS).

Stakeholder Coordination:

• Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.
• Work with ATC for flight arrivals, parking allocation, runway changes, towing permissions, and other operational updates.
• Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security teams to facilitate efficient operations during shifts.

Regulatory Compliance and Documentation:

• Ensure adherence to SOPs and regulatory requirements and support compliance with internal and external audits.
• Capture operational data and prepare reports for shift summaries, incidents, and performance tracking.

Training and Development:

• Assist staff in completing mandatory compliance training related to aviation standards, safety protocols, ISO certifications, and operational excellence.
• Participate in mock drills, operational simulations and cross-functional training to ensure seamless coordination with other departments.

Key Stakeholders - Internal:

• Duty Manager - AOCC/JCC
• Airport Operations Team
• Air Traffic Control
• Airport Security
• Emergency Medical Services
• Engineering & Maintenance Team
• Health, Safety & Environment (HSE) Team

Key Stakeholders - External:

• Airlines
• Non-scheduled operators

Qualifications

Educational Background:

• Post Diploma/MBA or Bachelor's Degree in Aviation Management, Operations Management, or a related field
• 1-2 years of experience in airport operations, ground handling, or airside services preferred.

Work Experience:

• 1-2 years of experience in airport operations, ground handling, or AOCC ops is preferred.

Job Info

• Job Identification 54728
• Job Category Airside Operations
• Posting Date 08/25/2026, 09:31 AM
• Locations Chaudhary Charan Singh International Airport, Lucknow, Uttar Pradesh, 226009, IN

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