Trainee - AOCC

Adani Group; Lucknow; On-site; INR 200,000 - 250,000; Full time

Job summary

Adani Group is seeking a Trainee for AOCC/JCC operations in Lucknow to monitor terminal activities and coordinate with internal teams for smooth airport operations.

The role focuses on congestion management, baggage delivery, VDGS/GOS supervision, and timely flight information updates, with collaboration across ATC, airlines, ground handlers, and security to ensure operational excellence.

Qualifications

• Post Diploma or Bachelor's Degree in Aviation Management, Operations Management, or a related field.
• Fresher or 1-2 years of airport operations experience preferred.

Responsibilities

• Monitor terminal operations to detect congestion or incidents and coordinate corrective actions with operations teams.
• Ensure seamless baggage delivery operations by monitoring processes and resolving delays.
• Supervise VDGS and GOS to allocate stands before flight arrival and maintain on-time blocks.
• Coordinate with Landing Parking Cell and non-scheduled operators for departure clearances.
• Make flight status announcements and update FIDS with timely information.
• Coordinate with ATC, medical services, ground handlers, and security for urgent operations.
• Collaborate with airlines, ground handlers, and engineering to ensure smooth shifts.
• Ensure adherence to SOPs and regulatory requirements; assist audits and reporting.

Skills

Operations Monitoring

Stakeholder Coordination

Regulatory Compliance

Education

Post Diploma or Bachelor's Degree in Aviation Management or related field

Job description

Purpose/Objective

• Trainee - AOCC/JCC plays a key role in ensuring smooth airport operations through real-time monitoring and coordination with internal and external stakeholders.
• This role ensures timely resource allocation, congestion management, and operational efficiency.

Key Responsibilities of Role

• Operations Monitoring and Terminal Coordination: Monitor terminal operations to detect congestion or unusual incidents and coordinate corrective actions with terminal operations, security, and other relevant teams.
• Ensure seamless baggage delivery operations by monitoring processes and resolving delays.
• Supervise Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) to ensure parking stands are allocated before flight arrival and maintain on-time block and off-block operations.
• Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances according to flight plans.
• Flight Announcements and Status Updates: Perform manual or automated announcements within the terminal as required by airlines or terminal operations.
• Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.
• Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS).
• Stakeholder Coordination: Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.
• Work with ATC for flight arrivals, parking allocation, runway changes, towing permissions, and other operational updates.
• Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security teams to facilitate efficient operations during shifts.
• Regulatory Compliance and Documentation: Ensure adherence to SOPs and regulatory requirements and support compliance with internal and external audits.
• Capture operational data and prepare reports for shift summaries, incidents, and performance tracking.
• Training and Development: Assist staff in completing mandatory compliance training related to aviation standards, safety protocols, ISO certifications, and operational excellence.
• Participate in mock drills, operational simulations and cross-functional training to ensure seamless coordination with other departments.
• Key Stakeholders - Internal: Duty Manager - AOCC/JCC Airport Operations Team Air Traffic Control Airport Security Emergency Medical Services Engineering & Maintenance Team Health, Safety & Environment (HSE) Team Key Stakeholders - External: Airlines Ground handlers Non-scheduled operators Government agencies (Customs, Immigration, CISF, ARC, Air Force, Military) Medical agencies

Technical Competencies

• Airport Systems Integration, Emergency Response and Preparedness,Airport Regulatory Compliance, Incident Management,Airport Operations Management

Qualifications and Experience

• Educational Background: Post Diploma or Bachelor's Degree in Aviation Management, Operations Management, or a related field Work Experience: Fresher or 1-2 years of experience in airport operations, ground handling, or airside services preferred.