Team Member

Theobroma Foods; Kolkata District; On-site; INR 156,000 - 268,000; Full time

Job summary

Theobroma Foods in Kolkata seeks energetic Retail Sales Associates to join its bakery Retail Outlet Team. You will greet customers, manage the billing counter, and handle bakery orders. This role requires 12th pass, 1–3 years experience (freshers welcome), basic English, active listening, and polite customer handling.

Shifts rotate; working days 6 days a week across multiple store locations in the city. Join a busy retail environment where you directly assist customers, describe products, and

Qualifications

• 12th pass minimum; diploma/graduate in hotel management or marketing can apply.
• Experience: 1–3 years; freshers welcome to apply.
• Basic English speaking, active listening, and polite customer handling.

Responsibilities

• Greet walking customers politely and assist them with the menu.
• Describe bakery items, cakes, and brownies to customers.
• Take accurate orders and handle cash/digital billing systems.
• Upsell promotional deals, beverages, and combo offers.
• Maintain hygiene and neatness at the food counter.

Skills

Basic English communication

Active listening

Polite customer handling

Education

12th Pass minimum; Diploma/Graduate in Hotel Management or Marketing can apply

Job description

Job description

Role:

We are looking for energetic and customer-friendly Retail Sales Associates to join our bakery Retail Outlet Team! You will greet customers, manage the billing counter, handle bakery orders, and maintain clean display sections.

Responsibilities:

• Greet walking customers politely and assist them with the menu
• Describe bakery items, cakes, and brownies to customers.
• Take accurate orders and handle cash/digital billing systems.
• Upsell promotional deals, beverages, and combo offers.
• Maintain hygiene and neatness at the food counter.

Preferred candidate profile

• Education: 12th Pass minimum (Diploma/Graduate in Hotel Management, Marketing can apply).
• Experience: 1 to 3 Years (Freshers are welcome to apply!).
• Gender: Male & Female both can apply.
• Skills Needed: Basic English speaking, active listening, and polite customer handling. Work Details
• Shift: Rotational shifts (e.g., Morning/Evening shifts).
• Working Days: 6 Days a week (Rotational week-off).
• Job Location: Multiple store locations across the city.