Team Leader - Spa

Hyatt Regency; Jaipur; On-site; INR 600,000 - 900,000; Full time

Job summary

Hyatt Regency Jaipur is seeking a skilled spa manager to lead and supervise a team of spa professionals, ensuring exceptional customer service and high-quality treatments.

You will coordinate with other hotel departments to deliver seamless service, maintain strict hygiene standards, and implement strategies to boost performance and guest satisfaction. Regular training on massage, acupuncture, and yoga will develop team skills, while cost controls help maintain quality within budget.

Qualifications

• Leadership and team management abilities.
• Strong customer-service orientation and guest-facing skills.
• Understanding of spa hygiene and quality standards.

Responsibilities

• Manage and supervise a team of spa professionals to ensure excellent customer service and high-quality treatments.
• Coordinate with other departments to ensure seamless service delivery and maintain high standards of quality and hygiene.
• Develop and implement effective strategies to improve team performance, productivity, and customer satisfaction.
• Conduct regular training sessions to enhance team skills and knowledge in areas such as massage, acupuncture, and yoga.
• Monitor and control expenses to ensure cost-effectiveness without compromising on quality or services.

Job description

• Manage and supervise a team of spa professionals to ensure excellent customer service and high-quality treatments.
• Coordinate with other departments to ensure seamless service delivery and maintain high standards of quality and hygiene.
• Develop and implement effective strategies to improve team performance, productivity, and customer satisfaction.
• Conduct regular training sessions to enhance team skills and knowledge in areas such as massage, acupuncture, and yoga.
• Monitor and control expenses to ensure cost-effectiveness without compromising on quality or services.
• Foster a positive work environment by promoting teamwork, recognizing employee achievements, and addressing concerns promptly.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.