Team Leader Spa

Hyatt Regency; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Hyatt Regency Bengaluru is seeking a Spa Manager to lead the spa team, ensuring top-quality treatments and exceptional guest experiences in a luxury hotel setting. You will coordinate with other hotel departments to deliver seamless service and drive guest satisfaction.

The role involves guiding staff performance evaluations, upholding hygiene and safety standards, and analyzing sales trends to boost revenue. A proven track record in spa operations and team leadership is preferred.

Responsibilities

• Manage and supervise the spa team to ensure excellent customer service and high-quality treatments.
• Coordinate with other departments to ensure seamless service delivery.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Conduct regular performance evaluations and provide feedback to team members.
• Maintain high standards of quality, hygiene, and safety.
• Analyze sales trends and suggest ways to increase revenue.

Job description

• Manage and supervise the spa team to ensure excellent customer service and high-quality treatments.
• Coordinate with other departments to ensure seamless service delivery.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Conduct regular performance evaluations and provide feedback to team members.
• Maintain high standards of quality, hygiene, and safety.
• Analyze sales trends and suggest ways to increase revenue.