Team Leader Reservations

Hyatt Hotels Corporation; Ludhiana; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a proactive Team Leader in Reservations to support the Reservations Manager in daily operations and team leadership. The role requires coordinating with Marketing, Sales and Rooms departments to optimize room yield and ensure guest satisfaction in line with Hyatt Brand Standards.

The ideal candidate will have a university degree or diploma in Hospitality or Tourism management and at least 2 years as a Team Leader in Reservations or Front Office, with strong

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Team Leader in either Reservation or Front Office, or as Team Leader in larger operation.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
• The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximise Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Skills

Interpersonal skills

Problem solving

Administrative skills

Education

University degree or diploma in Hospitality or Tourism management

Job description

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximise Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Team Leader in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.

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