Team Leader -Healthcare Sales (Stem Cell Banking)

Cryoviva Biotech Pvt Ltd.; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A biotech services company in Bengaluru seeks a Team Leader to manage and mentor Stem Cell Counsellors. This full-time, on-site role focuses on promoting stem cell banking services, overseeing sales processes, and ensuring targets are met. Ideal candidates will have experience in team leadership, strong communication skills, and knowledge of biotech services. Key responsibilities include developing sales strategies, monitoring performance, and building client relationships. Join a dynamic team and contribute to innovative healthcare solutions.

Qualifications

• Experience in team leadership or supervision, preferably in healthcare, biotech, or sales.
• Strong communication and people-management skills.
• Knowledge of stem cell banking/biotech services is an advantage.
• Good understanding of sales strategy, client management, and team coordination.

Responsibilities

• Lead and manage a team of Stem Cell Counsellors.
• Develop and execute effective sales strategies.
• Accompany team members on client meetings and counselling sessions.
• Track and analyze individual and team performance.
• Build and maintain strong relationships with clients.
• Supervise end-to-end documentation related to client enrolments.
• Coordinate closely with marketing and operations teams.

Skills

Team leadership or supervision

Communication skills

People-management skills

Sales strategy knowledge

Client management

Team coordination

Stem cell banking

Biotech sales

Job description

Overview

The Team Leader position is a full-time, on-site role based in Bangalore, with the responsibility of managing and mentoring a team of Stem Cell Counsellors. The Team Leader will lead efforts in promoting Cryoviva's stem cell banking services, overseeing the sales process, ensuring team members meet or exceed targets, and fostering a professional and supportive environment.

Responsibilities

• Team Management: Lead and manage a team of Stem Cell Counsellors within the assigned region. Motivate team members, ensure adherence to KRAs and SOPs, and drive maximum productivity. Keep the team updated on the latest industry developments and organizational initiatives.
• Sales Strategy Implementation: Develop and execute effective sales strategies to enhance team performance and consistently achieve enrolment targets for stem cell banking services.
• Client Interaction, Doctor Visits & Counselling: Accompany team members on client meetings, counselling sessions, doctor visits, and other field activities on a periodic basis to monitor performance and provide on-the-job guidance.
• Performance Monitoring: Track, analyze, and evaluate individual and team performance against defined metrics. Provide regular feedback, coaching, and actionable insights to improve outcomes.
• Client Relationship Management: Build and maintain strong relationships with clients through timely follow-ups, ensuring a smooth, professional, and positive experience with Cryoviva’s services.
• Documentation & Reporting: Supervise end-to-end documentation related to client enrolments, ensuring accuracy, compliance, and timely submission of sales reports and client data.
• Cross-functional Collaboration: Coordinate closely with marketing, operations, and other internal teams to align sales efforts, improve service delivery, and optimize overall business performance.

Requirements

• Experience in team leadership or supervision, preferably in healthcare, biotech, or sales.
• Strong communication and people-management skills.
• Knowledge of stem cell banking/biotech services is an advantage.
• Good understanding of sales strategy, client management, and team coordination.