Team Leader – EdTech Sales

RAPSYS TECHNOLOGIES PTE LTD; Bengaluru; On-site; INR 446,000 - 558,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD in Bengaluru is seeking a hands-on Team Leader – EdTech Sales to guide a 4-member Telecallers/Academic Counsellors team, drive the sales funnel, and achieve monthly admissions and revenue targets.

You will coach, monitor performance, and ensure CRM accuracy while collaborating with Marketing, Operations, and Finance to improve lead quality and enrollment outcomes.

Qualifications

• 2–5 years of EdTech or sales experience.
• Experience leading a telecalling/sales team.
• Strong target-driven approach.
• Proficient in CRM and MS Excel/Sheets.

Responsibilities

• Lead, manage, and motivate a team of 4 Telecallers / Academic Counsellors.

Skills

Sales leadership

CRM

Excel/Sheets

Coaching

Communication

Team management

Lead management

Objection handling

Education

Bachelor's degree

Tools

CRM software

Job description

Industry: EdTech / Skill Development / Technology
Location: Bangalore, Karnataka
Employment Type: Full-Time
Experience: 2–5 Years
Salary: ₹40,000 – ₹50,000 per month + Performance Incentives

Team Leader – EdTech Sales

About the Role

We are looking for a hands-on Team Leader – EdTech Sales to lead a team of 4 Telecallers / Academic Counsellors. The role involves driving sales performance, managing the complete sales funnel, improving lead conversions, coaching team members, handling escalated student/parent interactions, and consistently achieving monthly admission and revenue targets.

Key Responsibilities

• Lead, manage, and motivate a team of 4 Telecallers / Academic Counsellors.

• Set and track daily, weekly, and monthly sales and admission targets.

• Conduct daily team huddles, performance reviews, and regular one-on-one feedback sessions.

• Allocate leads effectively and ensure timely follow-ups throughout the sales funnel.

• Monitor lead movement, conversion rates, and pipeline performance to minimize lead leakage.

• Audit call recordings and provide constructive feedback to improve sales conversations.

• Conduct role-plays and coaching sessions focused on consultative selling and objection handling.

• Support the team in closing high-value or complex student/parent conversations.

• Maintain accurate CRM records and ensure proper pipeline management.

• Track sales performance using MS Excel / Google Sheets and prepare regular reports for management.

• Work closely with Marketing, Operations, Academic, and Finance teams to improve lead quality and the overall enrollment process.

Sales Targets & Benchmarks

• Team Size: 4 Counsellors

• Individual Target: 10 Admissions per month per Counsellor

• Monthly Team Target: 40 Admissions

• Average Course Fee: ₹20,000

• Monthly Revenue Target: ₹8,00,000

Requirements

• 2–5 years of experience in EdTech Sales, Inside Sales, B2C Sales, Academic Counselling, or Business Development.

• Prior experience leading, managing, or mentoring a telecalling/sales team is preferred.

• Strong target-oriented and performance-driven approach.

• Good understanding of sales funnels, lead management, and conversion strategies.

• Strong consultative selling and objection-handling skills.

• Experience working with CRM systems and maintaining sales pipelines.

• Good proficiency in MS Excel / Google Sheets.

• Strong communication, interpersonal, coaching, and team-management skills.

• Ability to handle escalations and support the team in closing challenging prospects.

• Bachelor’s degree in any discipline.

Ideal Candidate

The ideal candidate is a hands-on sales leader who can motivate a team, closely monitor the sales funnel, coach counsellors, improve conversions, and take ownership of achieving monthly admission and revenue targets.