Team Leader - Business Excellence

Mployee.me; Dadri; Híbrido; INR 900.000 - 1.800.000; Jornada completa

Descripción de la vacante

Mployee.me is seeking a Power Platform–savvy professional in Noida (hybrid) for Business Excellence and Automation. You will lead automation projects, build dashboards with DAX, create reusable tools, and mentor teams to scale efficiency across underwriting, claims, and customer service.

The role emphasizes data-driven improvement, cross-functional collaboration, and executive stakeholder engagement to deliver measurable benefits.

Formación

• 4-7 years in Business Excellence / Process Improvement / Automation.
• Identify process gaps and apply root-cause analysis for sustainable solutions.
• Strong stakeholder management and cross-functional collaboration.
• Plan, analyze, and drive continuous improvement initiatives.
• Excellent communication and project management skills.

Responsabilidades

• Lead and implement business excellence initiatives aligned with goals.
• Identify inefficiencies across underwriting, claims, customer service.
• Manage end-to-end cross-functional projects including automation.
• Develop business cases, define KPIs, and ensure benefits realization.
• Analyze processes to identify gaps; apply data-driven methods.
• Facilitate root cause analysis and corrective actions.
• Ensure regulatory compliance and governance standards.
• Mentor and coach teams on Power Platform tools.
• Drive collaboration across functions to meet objectives.

Conocimientos

Power Platform

Power Automate

Power BI

Power Apps

Copilot

SharePoint

VBA

SQL

Python

Excel

Tableau

RPA

Herramientas

Power Automate

Power BI

Power Apps

SharePoint

Copilot

Tableau

Excel

Descripción del empleo

Location Noida

Working Schedule Full-Time

Work Arrangement Hybrid

Technical Skills

• Expertise in Power Platform tools:
  • Power Automate (Desktop & Cloud flows)
  • Power BI (Including DAX - Data Analysis Expressions)
  • Power Apps (Canvas & Model-driven)
  • M365 Copilot (Chat, Studio, Agent development)
  • SharePoint Site
• Working knowledge of VBA scripting, SQL, Python, Generative AI, Tableau, and RPA tools.
• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Capability to deliver training sessions on automation and Power Platform tools.
• Strong analytical skills include capacity planning, effort estimation, FTE modeling, and predictive analysis.

Functional Requirements

• Experience: 4-7 years in Business Excellence / Process Improvement / Automation.
• Proven ability to identify process gaps and apply structured root cause analysis to deliver sustainable solutions.
• Strong stakeholder management skills with the ability to collaborate, influence, and drive outcomes.
• Ability to plan, analyze, and drive continuous improvement and innovation initiatives.
• Excellent communication, interpersonal, and project management skills.
• Ability to engage with senior leadership, business partners, and global stakeholders.

Process-Specific Skills

• Hands-on experience in creation of tools for:
  • Workflow automation
  • Data extraction and transformation
  • Development of Copilot agents and chatbots
  • Develop intuitive Power BI dashboards incorporating DAX-based calculations
• Ability to drive an efficiency-focused and high-performance work environment.
• Strong collaboration skills across cross-functional teams with diverse requirements.

Soft Skills

• Excellent verbal, written, and listening skills.
• Strong decision-making capability with a results-oriented mindset.
• Effective negotiation and influencing skills.
• Ability to think creatively and drive innovative problem-solving.
• Strong relationship management with internal and external stakeholders.
• Ability to identify business needs and evaluate alternative solutions.

Key Responsibilities

1. Operational Excellence & Strategy

• Lead and implement business excellence initiatives aligned with organizational goals.
• Identify and eliminate inefficiencies across key operational functions (e.g., underwriting, claims, customer service).

2. Project Leadership

• Manage end-to-end cross-functional projects, including automation and transformation programs.
• Develop business cases, define KPIs, and ensure effective benefits realization and tracking.

3. Process Improvement

• Analyze existing processes to identify gaps and inefficiencies.
• Apply data-driven methodologies to implement optimized solutions.
• Facilitate root cause analysis and corrective/preventive actions.

4. Compliance & Risk Management

• Ensure adherence to regulatory requirements and internal governance standards.
• Identify operational risks and implement mitigation strategies.

5. Team Development & Collaboration

• Mentor and coach team members on power tools.
• Foster a culture of innovation, accountability, and continuous improvement.
• Drive collaboration across functions to achieve business objectives.