Senior IT Business Process Analyst Power Platform

Maddisoft Solutions; Pune District, Chennai, Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Maddisoft Solutions is seeking a Senior IT Business Process Analyst to govern and support enterprise low-code solutions on Microsoft Power Platform and SharePoint Online. This hybrid role focuses on platform administration, solution oversight, and business process enablement.

The candidate will guide solution design, support automation at scale, and mentor citizen developers. Preference for Nintex Automation Platform experience.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, or equivalent experience.
• 5+ years of experience administering or supporting Microsoft Power Platform in an enterprise environment.
• Strong hands-on experience with SharePoint Online.
• Experience supporting Power Apps (Canvas and/or ModelDriven) and Power Automate solutions.
• Knowledge of application lifecycle management (ALM) for low-code platforms.
• Understanding of Power Platform licensing and requirements.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Administer and support Microsoft Power Platform services including Power Apps, Power Automate, Power Pages, Dataverse, and related services.
• Manage Power Platform environments, DLP policies, connectors, gateways, capacity, and licensing alignment.
• Support intake, review, and lifecycle management of Power Platform solutions from development through production.
• Troubleshoot platform and solution issues, coordinating with internal support teams and Microsoft as needed.
• Design, review, or maintain Power Automate workflows and PowerApps applications and integrations where appropriate.
• Provide guidance on Copilot Studio and Power Platform extensibility as part of enterprise automation strategy.

Skills

Power Platform Administration

SharePoint Online

ALM for lowcode

Troubleshooting

Communication

Education

Bachelor's degree in Information Systems or Computer Science

Tools

Nintex Automation Platform

Copilot Studio

Job description

Role: Senior IT Business Process Analyst Power Platform

Location: Bengaluru, Chennai, Gurgaon, or Pune (Hybrid)

Job Summary

The Senior Business Process Analyst is responsible for administering, governing, and supporting enterprise lowcode solutions built on Microsoft Power Platform and SharePoint Online. This role combines platform administration, solution oversight, and business process enablement. This individual is serving as the IT subject matter expert for these tools.

The position requires strong technical depth in Power Platform and SharePoint, the ability to evaluate and guide solution design, and experience supporting automation at scale. Experience with Nintex Automation Platform is preferred but not required.

Key Responsibilities

Power Platform Administration

• Administer and support Microsoft Power Platform services including Power Apps, Power Automate, Power Pages, Dataverse, and related services.
• Manage Power Platform environments, DLP policies, connectors, gateways, capacity, and licensing alignment.
• Support intake, review, and lifecycle management of Power Platform solutions from development through production.
• Troubleshoot platform and solution issues, coordinating with internal support teams and Microsoft as needed.
• Design, review, or maintain Power Automate workflows and PowerApps applications and integrations where appropriate.
• Provide guidance on Copilot Studio and Power Platform extensibility as part of enterprise automation strategy.

SharePoint Online Expertise

• Provide operational support for SharePoint Online, including site structure, permissions, security, and information architecture as needed.
• Support and review SharePoint-based solutions integrated with Power Platform workflows and applications.
• Guide best practices for SharePoint lists, libraries, site templates, hub sites, and content organization for better integration with Power Platform
• Support integrations between SharePoint and external data sources or systems where applicable.

Business Process Automation & Enablement

• Partner with business stakeholders to analyze and improve business processes using lowcode automation tools.
• Translate business requirements into scalable, supportable, and governed solutions.
• Review existing automations and applications for performance, maintainability, and compliance with standards.
• Provide technical guidance and mentoring to citizen developers and solution owners.

Nintex (Preferred)

• Knowledge of Nintex Automation Platform solutions.
• Design, review, or maintain Nintex workflows, forms, and integrations where appropriate.
• Assist with platform coexistence, evaluation, or migration considerations related to Nintex and Power Platform.

Collaboration & Governance

• Work closely with IT leadership, architects, security, and compliance teams.
• Participate in governance, planning, and operational review meetings related to automation and business process platforms.
• Contribute to documentation, standards, and operational procedures.

Required Qualifications

• Bachelors degree in Information Systems, Computer Science, or equivalent experience.
• 5+ years of experience administering or supporting Microsoft Power Platform in an enterprise environment.
• Strong handson experience with SharePoint Online
• Experience supporting Power Apps (Canvas and/or ModelDriven) and Power Automate solutions.
• Knowledge of application lifecycle management (ALM) for lowcode platforms.
• Understanding of Power Platform licensing and requirements
• Strong troubleshooting and problemsolving skills.

Preferred Qualifications

• Experience with Nintex Automation Platform (Cloud or SharePoint).
• Familiarity with Copilot Studio or AIassisted automation.
• Experience in a business process analyst or hybrid IT/business role.
• Understanding of enterprise governance, compliance, and change management practices.

Key Skills & Competencies

• Strong communication skills with the ability to engage both technical and business audiences.
• Ability to work independently while coordinating across multiple teams.
• Detailoriented with a strong focus on quality, governance, and sustainability.
• Proven ability to support lowcode solutions in a controlled enterprise environment.