Team Leader

Jobtailor; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Jobtailor in India seeks an experienced team leader to guide a frontline support team across outsourced digital services and customer experience operations. You will drive performance, mentor colleagues, and uphold inclusive practices in a fast-evolving environment.

Based in Gurugram or Indore, this full-time role emphasizes collaboration, cloud-based infrastructure, and client-centric outcomes, with a culture of constant motion and professional growth.

Qualifications

• Ability to lead and manage a team.
• Ability to support outsourced digital services and next-generation customer experience operations.
• Ability to work in a fast-changing environment.
• Commitment to inclusive and equitable practices.
• Ability to work at the Gurugram or Indore, India location.

Responsibilities

• Demonstrates strong leadership and team management skills while supporting outsourced digital services and customer experience operations in a fast-changing environment.
• Committed to fostering an inclusive culture and contributing to the career growth of frontline employees.

Skills

Team Leadership

Customer Experience Operations

Outsourced Digital Services

Cloud-Based Infrastructure

Inclusive Practices

Tools

Cloud-Based Infrastructure

Job description

• Lead and manage a team in support of TaskUs clients
• Help clients represent, protect, and grow their brands through outsourced digital services and customer experience solutions
• Maintain a culture of constant motion and consistency in an ever-changing environment
• Support frontline employees and contribute to career growth
• Work within a cloud-based infrastructure serving technology-sector clients

Requirements

• Ability to lead and manage a team
• Ability to support outsourced digital services and next-generation customer experience operations
• Ability to work in a fast-changing environment
• Commitment to inclusive and equitable practices
• Ability to work at the Gurugram or Indore, India location

Core Competencies

Demonstrates strong leadership and team management skills while supporting outsourced digital services and customer experience operations in a fast-changing environment. Committed to fostering an inclusive culture and contributing to the career growth of frontline employees.

Highest-signal resume keywords

• Team Leadership
• Outsourced Digital Services
• Customer Experience Operations
• Inclusive Practices
• Cloud-Based Infrastructure

ATS Optimization Keywords

Soft Skills

• Team Management
• Support for Frontline Employees
• Adaptability

Industry Keywords

• Customer Experience Solutions
• Technology Sector
• Digital Services

Tools & Technologies

• Cloud-Based Infrastructure