Team Leader

SHARDA CONSULTANCY SERVICES; Dadri; Presencial; INR 508.000 - 608.000; Jornada completa

Descripción de la vacante

SHARDA CONSULTANCY SERVICES in Noida is seeking an experienced Team Leader for an International Voice Process. The role requires leading a voice process team, ensuring performance targets are met, and maintaining high quality service.

Ideal candidates have at least 2 years of Team Leader experience in international BPOs, with comfort in self-travel and a preference for those located near Noida. Domestic BPO experience is not considered.

Formación

• Minimum 2 years of experience as a Team Leader in an International Call Center/BPO.
• International Voice Process experience is mandatory.
• Proven experience in managing Voice Process teams.
• Candidates should be comfortable with self-travel.
• Candidates located in or around Noida preferred.
• Domestic Call Center/BPO experience will NOT be considered.

Responsabilidades

• Lead and mentor an International Voice Process team to meet performance targets.
• Coordinate shifts, delegate tasks, and monitor quality and productivity.
• Ensure compliance with process guidelines and client requirements.

Conocimientos

Team Leadership

International Voice Process

Call Center

Descripción del empleo

Share CV: 9696907675

URGENT HIRING TEAM LEADER | NOIDA

We are looking for experienced Team Leaders with a strong background in International Voice Processes.

Position

Team Leader

Location

Noida

CTC

Up to 50,000

Experience

Minimum 2 Years as a Team Leader

Process

International Voice Process

Candidate Requirements

• Minimum 2 years of experience as a Team Leader in an International Call Center/BPO
• International Voice Process experience is mandatory
• Proven experience in managing Voice Process teams
• Candidates should be comfortable with self-travel
• Candidates located in or around Noida preferred
• Domestic Call Center/BPO experience will NOT be considered

Why Join?

• Leadership opportunity
• International voice process exposure
• Competitive CTC up to 50K
• Growth-oriented work environment