Team Leader

Digitide; Chennai District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Digitide seeks a Sales Team Leader in Chennai to guide a high-performing sales team within the CLM International department. You will design and implement sales strategies, coach team members, and drive revenue growth while collaborating with other departments to meet company goals.

You will mentor your team, provide performance feedback, and stay ahead of industry trends to refine sales approaches. A strong leadership mindset and customer-focused mindset are essential for success in this role.

Qualifications

• Proven experience leading sales teams.
• Knowledge of sales processes and techniques.
• Excellent communication and interpersonal skills.
• Proficiency in CRM systems and sales enablement tools.
• Analytical mindset with data-driven performance tracking.

Responsibilities

• Lead and manage a team of sales professionals, providing guidance, motivation, and performance feedback.
• Develop and execute sales strategies to achieve revenue targets and business goals.
• Ensure exceptional customer service by training and coaching team members on best practices.
• Monitor and analyze sales performance, identifying areas for improvement and implementing necessary changes.
• Collaborate with other departments to align sales efforts with the companys overall vision and strategy.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Stay updated on industry trends and competitor activities, and adapt sales approaches accordingly.
• Mentor and develop team members, fostering a culture of continuous learning and improvement.
• Ensure compliance with sales processes and procedures, maintaining high standards of professionalism.
• Represent the company at industry events and conferences, building relationships and networking opportunities.

Skills

Leadership

Sales processes

Communication

CRM proficiency

Data analysis

Team mentoring

Tools

CRM systems

Job description

Job Description:

As the Sales Team Leader, you will play a crucial role in driving the success of our CLM International department. Your primary responsibility will be to lead and inspire a talented team of sales professionals, ensuring they meet and exceed sales targets. You will be responsible for developing and implementing effective sales strategies, training and mentoring team members, and fostering a positive and collaborative work environment. Additionally, you will collaborate closely with other departments to align sales efforts with the overall business objectives.

Responsibilities

• Lead and manage a team of sales professionals, providing guidance, motivation, and performance feedback.
• Develop and execute sales strategies to achieve revenue targets and business goals.
• Ensure exceptional customer service by training and coaching team members on best practices.
• Monitor and analyze sales performance, identifying areas for improvement and implementing necessary changes.
• Collaborate with other departments to align sales efforts with the companys overall vision and strategy.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Stay updated on industry trends and competitor activities, and adapt sales approaches accordingly.
• Mentor and develop team members, fostering a culture of continuous learning and improvement.
• Ensure compliance with sales processes and procedures, maintaining high standards of professionalism.
• Represent the company at industry events and conferences, building relationships and networking opportunities.

Qualifications

• Proven experience as a Sales Team Leader or similar role, preferably in the BPO industry.
• Excellent leadership and management skills, with the ability to motivate and inspire a team.
• Strong knowledge of sales processes and techniques, with a track record of achieving sales targets.
• Exceptional communication and interpersonal skills, with the ability to build rapport and influence others.
• Analytical mindset with proficiency in data analysis and performance tracking tools.
• Ability to work collaboratively across departments and build effective relationships.
• Excellent organizational skills and attention to detail.
• Proficiency in using CRM systems and sales enablement tools.
• Strong problem-solving and decision-making abilities.
• A positive, solution-oriented attitude with a results-driven mindset.

Requirements: