Team Lead – Partner Onboarding

Zoho; New Delhi; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

TazaPay in Delhi, India, is seeking a Team Lead - Partner Onboarding to manage end-to-end onboarding of merchants and payment partners, ensuring onboarding aligns with risk, compliance, and operational requirements.

You will coordinate S ales, Partnerships, Compliance, Risk, Product, and Operations, drive onboarding workflows in Jira, and oversee partner onboarding lifecycle and governance to scale cross-border payments.

Qualifications

• 4+ years of relevant experience.

Responsibilities

• Merchant onboarding across multiple payment and banking partners.
• Virtual Account (VA) creation and management.
• Understanding of pay-in, payout, and card checkout flows.
• Knowledge of global fiat and stablecoin fund flows.
• Cross-functional collaboration with Sales, Partnerships, Compliance, Risk, Product, and Operations teams.
• Jira workflow management, project tracking, and onboarding governance.
• Partner onboarding lifecycle management and process optimization.

Skills

Stakeholder management

Operational execution

Risk & compliance awareness

Onboarding

Tools

Jira

Job description

TazaPay is a trade management platform for small- and medium-sized businesses (SMBs) to conduct cross-border commerce safely.

It will bring together the best technologies and financial services that are only available to the large companies today and make them accessible to the SMBs.

We are trying to address the unmet needs of millions of exporters and importers who not have access to the essential tools for doing cross-border trade such as trade protections via escrow, currency hedging and finance

Lack of trust is one of the biggest inhibitors for B2B cross border business. Buyers and sellers tend to work only with known and trusted parties thereby limiting their business opportunities. Our platform will enable access to various services for doing cross-border trade safely - such as counterparty risk assessment, trade assurance and trade protections via escrow

Our goal is to enhance trust in the trade process so that SMBs feel confident about doing more business with overseas counterparties

Our platform is cloud-based and easy to use. Our mobile and web apps simplify and digitalize every step of the process. Using our cloud-based platform, the SMBs can do more business with trusted parties in a trusted and convenient manner.

Job Description

Team Lead - Partner Onboarding

Role Overview

This role focuses on managing the end-to-end onboarding of merchants and payment/banking partners, ensuring that new partners are onboarded smoothly, efficiently, and in line with risk, compliance, and operational requirements.

Key Responsibilities

• Merchant onboarding across multiple payment and banking partners
• Virtual Account (VA) creation and management
• Understanding of pay-in, payout, and card checkout flows
• Knowledge of global fiat and stablecoin fund flows
• Cross-functional collaboration with Sales, Partnerships, Compliance, Risk, Product, and Operations teams
• Jira workflow management, project tracking, and onboarding governance
• Partner onboarding lifecycle management and process optimization

What We’re Looking For

• 4+ years of relevant experience
• Fintech, Payments, Banking, PSP, Acquiring, or Cross-Border Payments background preferred
• Strong understanding of risk and compliance considerations in payment flows
• Excellent stakeholder management and operational execution skills